Location

Bed was not comfortable. The thermometer show error, ac/heat did not work very good. Very noisy on 3rd floor.

We came on a very busy weekend, there was a Concert, Game and something else was going on, and you were booked to capacity, people were waiting on the lobby for their room, but the young lady at the front desk was working hard to get everyone into their rooms and she made us feel comfortable while we were waiting z I can't remember her name but she was the one with tattoos on her arms, that young lady needs a raise, between her and the supervisor that was on shift they kept in contact as the staff cleaned the room, they released to the next person waiting my hats off to them, because it was an overwhelming situation and they got through it. Job well done. I will definitely be staying again.

Short staff on cleaning crew and the Queen pullout sofa only came with one pillow, one flat sheet, and a light throw blanket "not enough cover"

Valerie was nice

They showed us four different rooms. None of them were cleaned. Some still had trash, leftover pizza boxes, potato chips in the bed sheets, and stains on the bed sheets. Two of them didn’t even have he bed made up. After 4 attempts at getting a clean room we requested a refund and went somewhere else. Now customer service is refusing the refund. Wort hotel experience of my life by far.

unfriendly staff, broken things in room, rooms not ready at 6pm at night, whole property is not clean, including the pool

The staff was friendly and the location was great. There were plenty of restaurants across the street.

The trash cans at the entrance were overflowing, the pool was literally green with algae and had debris floating on top, the carpet in elevator was old & torn, there were pieces of tile and grout on the shower floor.

Location is a plus.

The pool wasn’t working. The alarm system went off every 45 minutes. We were relocated and told our charge was voided but we were charged anyway. This is not a typical Hampton experience.

Location

Pool and fitness center not available

The staff was nice. They moved me to a clean room on a different floor and was very apologetic.

The beds were dirty. Sheets had not been changed in the two rooms they initially put me in. I have pictures of the gross beds.