Good breakfast. Nice pool area tho I did not swim.

It was rather stuffy and the AC was right next to the desk so to have the room cool, if working at the desk, it was Cold. There were multiple curly blackish hairs on both mattresses so it was questionably really clean tho the mattress pad and sheets seemed so.

Great breakfast, friendly breakfast staff, 24 hour coffee, nice room size

Duvet and bed skirt were aged and snagged, sheets were haphazardly put on bed, front desk staff could’ve been friendlier, uncomfortable bed

We loved the breakfast. Shelly the front desk manager was wonderful and made sure our stay was fantastic! I highly recommend staying here.

Was not made aware of cleaning our room every 4days. Had to request a cleaning on day 2!!!

Breakfast was good (big waffle and small waffle maker), was able to get in a lot earlier than expected (12pm instead of 3pm) and very friendly and helpful staff.

Being right next to the Highway you could hear a lot but thats expected. I also couldn't find a way to have a constant fan from the air controller. Thats not a huge thing, probably just couldnt figure it out (maybe a digital display for future room update?).

good location

traffic noise

location

they are only doing room cleaning every 4 days , feel they should check room everyday!

We found the staff to be friendly and helpful. The breakfast was well stocked and spotless. The three layers of curtains kept the room dark as well as quiet from outside noise. The bathroom and bedroom were spacious and clean. The bed was extremely comfortable.

Location was convenient to interstates.

Cleanliness - very musty, mildewy

The messages from Rena before and during our stay to see that things were correct brought great comfort to us. Everyone that we encountered was pleasant and knowledgeable. We felt extremely welcomed. The bed was extremely comfortable, spacious bedroom and bathroom. We will use this facility anytime that we are in the area. Thank you for a wonderful stay.

We were well taken care of. Thank you

clean, staff

Too loud to fall asleep. it was after midnight and still quite noisy

The night manager was very rude and tried to tell me what I am "allowed" to do with my money and payment. She had the nerve to cancel my reservation. It clearly states on booking.com that you can reserve the room with a card and pay when you get there. I have done this at countless Hampton Inn's all over PA and OH and at this location before. Yet when I get there which was at least 8 minutes later, the whole story changes. She cost your hotel a ton of business. I went across the street and had a much more pleasant experience. You never know who someone might be. In my opinion, that night manager is racist and needs to be fired or removed from the property. I was even told by other staff that this is not the first complaint that she has had against her. What are you going to do Hampton Inn Erie? You should hire people that can learn to speak to other adults in a proper manner. I will never EVER book here again as long as she works there.

In my opinion, the nasty racist attitude that the night manager gave off.

Very clean and extremely helpful staff. wonderful!

There was nothing to dislike.

I thought it was very hard to find the road it was on.

Nothing

I booked a role in shower room and was given a standard room. My wife is an amputee and this is unacceptable!!!

Breakfast Very good Staff- Excellent

Refrigerator was not working Mattress cover was not covering mattress in corner - very tight fit, but maintenance made it work. Nightlight in bath did not work Yes, I was offered a chance to change rooms, and I was unpacked, so I declined.

price!! dirty carpet dog barking in room next door waking my family I expressed my disappointment to the desk clerk but she seemed unconcerned