This hotel is just on the edge of the popular Union Square area. It was close enough to walk to points of interest, but just out of range of crowds and noise. The staff was especially attentive and friendly.

I was happy with everything.

The hotel had 24/7 staff on the reception desk. We arrived very late so that was great. The building itself is beautiful and history of the hotel interesting. The staff serving breakfast was very nice and friedly. He had very good customer service sjills. I enjoyed talking to him. Forgot his name but he said he was from Mexico. Modest breakfast was complementary, it was nice to have a coffee and a piece of pastry before we left for the busy day in San Francisko.

The hotel is very small. There was only one small reception area and the rest are the rooms. Nothing to do and nowhere to spend some time after a long day. The rooms were small too, tiny tv screen and no cable TV. I didn't enjoy spending time in the room or in the hotel. Beds were uncomfortable and springy. Pillows weren't great either. Complementary breakfast was set up in the hall were there rooms are. We had to take it to our room as there were no common spaces in the hotel.

The breakfast was ok but disappointed there was no juice or conserves to have with the croissants

Juice and conserves would be nice to have with breakfast.

Good location, near everything

There was no parking but it’s sf

Location, bar restaurant on site

Nothing

The coffee (black coffee) was really good. The bed is very comfortable, and the staff always kind. It's great they offer tea and water in the lobby area.

The internet connection must be improved. The signal is weak in the rooms, and there is no signal in the lobby. I think the hotel should implement their breakfast by offering a gluten free option or fruit.

close to downtown

Communication with the staff was good and timely. They helped us to find an oversized parking and gave us other good tips. Liked the old fashion style of the place. The elevator is super cool! Shower had strong water pressure. We appreciated the cosmetics and hair dryer in the bathroom. Good selection of pastries for breakfast but that was it.

On Monday, there was lot of noise from water pipes and other guests from 6 am, but with earplugs it was fine. The room we got #305 was pretty dark with 2 windows not getting much light.