The staff

N/A

big room

missing room safe

Close to shopping Center and daughter’s home.

Only food was Starbucks. Really expensive and not very good.

there was an event going on and there was literally no parking. Would have been nice to have a microwave in the room as well. Other than that I will definitely be staying there again

The staff was very pleasant and helpful. The ambience was very nice.

housekeeping did not clean my room for four days empty trash. They also did not change the linens which was all right but they didn’t make the bed.

location

N.A.

Thank you to Kieth, the receptionist, Barman, and housekeeper who came to help me, but I forgot her name.

The highway was very close to my room, and the pillows were very soft. Otherwise, everything else was very good.

Keith at the front desk was exceptionally nice when checking me in. I felt that he went out of his way to be helpful to me when I had questions. The bed was veeery comfy and the room smelled really nice when we came in. The bedding itself was very clean and cozy. The complimentary shower items were actually Tea Tree products which was a really nice touch!

My husband and I checked in and then wanted to take a quick nap, it was about 4 P.M. and I think they were cleaning the carpets in the hallway. That was unfortunately very loud for a significant amount of time which bumped into our plans a little bit, but also people gotta work so we get it. Also, i walked out to grab something from my car and have a cigarette at like 11PM and the person at the front desk *who wasnt the same person that checked me in* yelled at someone walking into the door really harshly. At first I thought he was talking to me and even though he wasnt I felt that the yelling at the front desk was a weird vibe. I didnt stick around to see how it resolved but I was a little concerned that someone might yell at me when I walked back through the door.

Stayed for California International Marathon. I liked: 1) location where the official CIM shuttle buses to/from the start/goal come right next to the premise. 2) parking lots located adjacent to the rooms so it's very convenient to load/unload the bags. 3) bed which is very comfy and help relax at night before the race. 4) simple breakfast and coffee available from 4am to 5am (which is shuttle bus pickup time) for the runners.

Told the front desk that the draining plug in the tab was missing, but no one came to solve it. As a result, I wasn't able to soak my body in a bath in the evening before the marathon.

Customer service

nice staff, comfy bed

jacuzzi was not working, upstairs guest were loud, train near property was loud