Hotel staff very helpful, great social hour and nice big rooms.

Parking was easy. And breakfast was very yummy.

Front desk was rude and didn’t explain anything to us.

Location

Decor could be updated

Nice to have space for a family of 4. Small pool that my kids enjoyed. Breakfast had a good selection which we enjoyed and it was included. Central location but we got Ubers everywhere as wasn’t that great to walk around with kids.

We had booked a room for 4, arrived from a 10.5 hour flight and the kids’ sofa bed wasn’t made up and bedding wasn’t obvious, had to hunt around half asleep and make up the bed. We didn’t have enough towels for 4. Appreciated the drink facilities but we also only had 2 cups, 2 creams, 2 coffee and one tea bag. Room was not set up for 4 people. Wrote a note for housekeeping but they never came in our two day stay. Also lady at reception at check-in gave us zero info eg breakfast times, use of the pool. One of those hotels where photos don’t quite live up to reality. I thought the decor was a little dark and slightly depressing but I suppose it was just the style. I suppose I was expecting a bit more. It could do with a taxi pick-up area, they weren’t allowed in valet parking which meant loading kids into Ubers on a busy road.

de ligging tegenover convention centrum was perfect, bed was goed en lakens ware schoon

ontbijt was uiterst matig voor deze prijs, eigenlijk was alleen (optie tot) omelet goed. Aantal liften waren kapot gedurende het gehele verblijf. De Suite was in "bijkamer" erg primitief ingericht. Douche was niet comfortabel: staan in ondiep ligbad met douchekop die je bij lengte van 190cm niet boven hoofd kan krijgen....; voor deze prijs verwacht je bovenstaande toch allemaal niet....

Location was great!

The room was excellent! Spectacular view of the city and a quiet room

The parking for loading and unloading is very tight

We like how nice and friendly the staff were. Rooms were nice. It is across the street from the convention center, which is where we were going. Breakfast was great.

Parking was horrible unless you used the valet, which wasn't great. Had to pay extra for valet and didn't like giving up my key for the night. I know we were downtown, but we were on the 7th floor and could definitely hear everything going on outside on the road.