Everything is outdated. Ceiling falling in, carpet tore and ripped up, funny smell, this hotel used to be nice. It was bought and the new owners do not put any money to keep the upkeep. The pool area was disgusting, parts of the pool floor is missing, paint chipped and falling. Kiddy pool out of order. Dresser drawers were broke, couldn't even open them to put clothes in them. This place definitely is not worth the money spent!!

EVERYTHING!!!! THE PLACE IS LITERALLY FALLING APART, THE CEILING IS FALLING IN, FLOOR IS BROKE.. EVERYTHING IS SO OUTDATED. I BELIEVE ITS THE ORIGINAL ARTWORK FROM WHEN THE PLACE WAS BUILT

The steps, rooms out dated

Staff was nice

The bar in the room

The whole place wasn't bad but we only stayed in our room & that's it. The FLOORS in the room...they SQUEAKED ALL OVER LOUDLY! That part was AWFUL! Other than our western suite wasn't bad just old like & kinda creepy lol.

the themed room was really cool

it was really run down outside and in the hallways. blankets and sheets were full of burn holes. just needs a refresh.

People

Nothing

nothing

pool and dome didnt open until 4pm every night, staff was rude, facility is falling apart,

Nothing

Very dirty and stinky! Room had urine on the bathroom floor and dirty beds...

the main reason I was there was for the hot tub. Turned on the jets, water shot out smelling like sewage

The poolside rooms. The arcade. Friendly staff.

Change machine only takes up to $5 so you have to get change for a 10, 20, etc. The pool wasn't open in the morning for us to swim before checkout. That was the biggest bummer. Hot tub was closed. I personally don't care but for this being a hotel that has expensive and themed suites I would think there would be at least a small breakfast bar but the closest thing is a vending machine, coffee & coffee pot in your room, or doing what we did and use door dash.

the privacy and cleanliness

the floors where very cold needs dehumidifier

Location

It was clean in the pool was well kept

The idea of different rooms

Needs updated

location convenience. Price

needs upgraded

Theme room happy days

Pool. Smoking. Hot water

Caked in dirty carpet. LampShades ripped. TV needs to be higher. Pillows flat. No service or cleaning, towels or coffee restock.

nothing

the hot tubs weren’t working. the bed was horrible. the rooms need updated. defiantly wasn’t worth the money I spent

Bed was soft

Staff was very rude & we won't be back.

nothing the building they had us in wasn’t good

burn holes in the covers restrooms weren’t clean, overall appearance really crappy, and I will never be coming there again

The swimming pool

I hadn't been there since 1989 and I went last week . I don't believe it has ever been remodeled or updated since then .It was really ran down. Kinda dirty .

The quietness of the safari rooms you truly feel like your locked away somewhere far away

The bathroom isn't closed off. Thankfully my husband and I have been together for over 14 years or going to the bathroom might have been awkward. The sound travels in the room 😂😂

The staff were friendly and the pool made my kids happy.

The room was absolutely filthy, we were only offered the room next to it which was just as dirty. We were offered no upgrade and were told we couldn't be refunded due to booking it through booking.com. We had been traveling all day with 2 small kids, and did not have the time, money or energy to find a new hotel as it was already the evening and we were all exhausted. So we paid 100$ for a room that we spent the first 90 min of our stay cleaning and sanitizing as best we could. I had to wipe all the walls and doors as they were covered in dirt and prints, the box spring covers were splattered with brown *God knows what* I mopped with my own disinfectant spray and wipes, we weren't even offered cleaning products. The hot tub, which was a large reason we booked this hotel, was closed. Breakfast was also closed and we were informed of neither until arrival. The owners would do well to hire more cleaning staff, and pay their existing housekeeping better. This hotel.has great potential but is in need of a serious deep clean and some updating.