If I could go on more into detail about how gross the room was, it had never been wiped down in the corners of the bathroom, The toilet paper holder was falling out of the wall with mold and stain on it pubic hair in the drain so after seeing all that, then going to lay down in the bed and think about what you’re sleeping and all night was not cool my wife is a cancer patient and has a very weak immune system so this is very bad for us. Not that that is something we usually have to think about too much or that we’re too overly zealous about! But when it’s that bad, it is something we have to be concerned about the staff was friendly. The lobby was clean, but entering the building where our room was was gross dirty dingy. I have pictures of everything on my wife’s phone if you’re interested let me know

Staff were very nice. Able to make a last minute booking so that was great.

Not very clean. The bed had black hairs all over the top blanket. Had to be removed.

Access to the room was easy, The bed was really comfortable to sleep on and the room was clean.

The tv was having issues and would not turn on and the remote did not work. Called the front desk, who responded quickly, and was advised that the plug that connects to the tv comes unplugged and will not stay attached. Was also advised that the remote was an old remote and all that we could do with it was change the channel. If we wanted to adjust the volume or actually turn the tv on/off we had to do that manually on the tv itself. The breakfast options were a little underwhelming. Cold biscuits with gravy, bagels and muffins. Also did not see coffee available.

staff stayed late to check us in as we arrived after 11pm

Rude manager. Dirty hotel, yellow sheets not white - they wake you up even thou the do not disturb sign is on door if you don’t answer they call you for a “do you have a luggage rack”. Poor PR skills from manger the front desk and cleaning crew where nice

Everything

Absolutely nothing.

Booking.com advertised an indoor pool which was not even on the property. Also, there was supposed to be a hot tub to which the door to was painted shut. Also, our room was not clean whatsoever.

Friendly staff

The shower didn't work unless you pulled with both hands. Didn't figure that out till I would be late for an appointment

Location to the highway, check-in and out was great.

Everything