Decor and kitchen was nice. Very quiet but close to main strip. We liked having a home like atmosphere as opposed to a couple beds you get in a hotel room.

The pillows were very uncomfortable and much too flat. Need new ones. The shower knob was confusing in how to use. The light switch in the bathroom also had an extra part next to it we had never seen before and we had to call maintenance when we accidentally turned off all the light in the bathroom due to its design. Explanations and instructions on shower head and warning of light switch in the bathroom would have been appreciated.

We have a wonderful 2 nights at this condo, really close of the Downtown.

All about the property was nice and clean.

I liked the condo rooms decor. It was very inviting and homey. Loved sitting on the balcony.

Pool needed to be cleaned.

Clean, perfect location. just enough room.

perfect location to attractions

Location was kind of close to everything but the walk back to the room uphill was rough.

No staff present at all the entire week. Room is out of date and not very clean. Overpriced rates for this room.

The accommodations were nice. The room was clean. The bed was comfortable. It took a while to figure out how to use the TV and the cable box, but I managed.

I never received any communications about how to unlock the room. I got a message from the property about needing my email address. Earlier in the week I called the property, which I was asked to do, and left my email on the voicemail, since no one answered the phone. When I arrived at the hotel, there was no one in the office, and there was no one there for my entire stay. I happened to remember that during a visit a year or two ago, the lock code was the same as the last 4 numbers of my own phone number. I thought that was odd then, but I tried the last 4 of my cellphone this time and it opened the door. There was no information in the room about how to use the internet, or how to use the laundry facilities. There was no parking pass. I have stayed at the Laurel Inn many times, but this was the worst experience I have had there.

I like everything there it was a great trip the drive down there to stay I will definitely be back

The condo was perfect as far as cleanliness and necessities for your stay.

The location wasn't bad but there wasn't an "easy" walk to the Parkway. The bed was pretty hard. That would be the biggest change I'd make, is the comfort of the bed. I never really saw staff on-site.

Amazing view and very clean and quite

we had to buy batteries for the remotes and the bathroom not connected to the master bedroom the light was flashing acting like it was gonna go out

I like that it wasn't far to travel to downtown and the attractions. Pool was great!

No one in the office on site. Other than that I have no complaints.

it was a good location to the gatlinburg strip

Location was good. You could walk to the main Parkway easily.

We were pleased.

Cute little condos with a homey feel! Great view from the balcony we spent hours out there each night! About a 7-10 min walk from downtown so that was great. Perfect distance to have quiet when we went back for the night.

Nice accomodations

No one in office

I love the location And the bed was very comfortable.

Location ,walking distance to just about everything. Loved seeing the bears just walking around .

Had to change room, eeso it meant we couldnt cook a lot of the food we brought ,so we ended up spending more on eating out. Couldn't sleep late because of the construction,but that wasn't the property fault. Maybe a tv in both bedrooms .

Location / homey

The bed

Room 202 was recently renovated and was so nice. The location was quiet with a beautiful view of the mountains. Housekeeper was very sweet as well.

Nice and close to everything. Had know problems with anything