Breakfast was great along with staff who was professional and courteous. Rooms was ok but carpet needs cleaning along with updated bathrooms.

Facility smelled fresh

Very nice rooms,friendly staff and I loved the breakfast

very clean

I liked everything

close to popular activities

Majority of room furnishings/appliances were rusted with spiderwebs

When I first walked in the hotel, the smell was breathtaking. I have never smelled an air freshener that smelled so good. It made the hotel smell so clean. The lobby is very nice. All of the staff is friendly and personable. There is a variety of hot and cold breakfast food and beverages. I feel safe there. I went to a Quality Inn hotel in Decatur prior coming to Best Western Plus and my car window was broken twice. I had no problems at Best Western Plus.

I would say that it's time for new carpet in the room

The beds were comfortable. The breakfast was great and so was the gym area and the pool. The staff was really helpful when looking for places. They have coffee, tea, and water available in the lobby. The ice cold water with the orange slices is great after a workout in the gym.

I had to ask for towels and we didn't get a actual cleaning everyday. It was I think every other day. We had to make our own beds daily. When there's four of you taking showers you use all the towels that day, it needs to be refilled. I did have to ask for clean towels. It was no major problem. We did have an excessive amount of noise from our upstairs neighbors. It sounded like they were running and jumping a lot the whole time that we were in the room.

nice clean property

the pool water wasn’t real clean