Close to AA corporate offices, clean ,staff we accommodating.

Shuttle service from Airport took over an hour, no continental breakfast as advertised instead a sack was given with a random cheap muffin like item and a yogurt. You will need to get breakfast elsewhere.

Excellent location

Still expecting the devolution of the 50$ deposit. Bad breakfast.

The only positive thing is that they offered free shuttle service.

My toilet wasn’t working and the hotel was dirty inside. I shared my concerns with them and they didn’t want to give me a different room. The grab and go breakfast is a joke a little orange juice bottle and a little protein bar.

I saw that they had airport shuttles to the Inn so when I arrived at DFW I made several calls to the front desk trying to get a ride. Nobody answered the phone after about 5 calls and I even left a message. They eventually called me back at 11:30am and informed me that the shuttle service ended at 11. I had to get an expensive Uber which could’ve been avoided if I was able to speak to someone. When I arrived, the building spelled like pasta sauce and cigarettes. I later came to find out when I left to run errands they had given another person a key to my room which she had to talk to the front desk about after she saw it was occupied. I only know about this because, the next day, I was talking to another women staying there and found out it was my room they had given her. Additionally, when I went to bed for the night I was practically naked and the front desk man opened my door and walked in to my room without knocking or calling the room’s phone first. Very unprofessional and scary as a solo young person. He asked me to go back down to the lobby in which they gave me troubles about my reservation- I had been there all day and this was around 10pm. They told me I was set but when I went back up my door was locked and had to go back down for them to reset my key. Overall, I didn’t feel safe or comfortable and I would never recommend this hotel.

The price. The room had a microwave and refrigerator.

They just put new paint and a new floor over damaged drywall and flooring. There were holes in the floor and ceiling. The room smelled like cigarettes. They didn't actually have breakfast. They had a "grab and go." Our door took some maneuvering to actually lock. They have a very small parking lot. The hotel is located on a very big hill, and the driveway is a very steep incline. They wouldn't give me an extra blanket for my son. They stated they didn't have any extra that they were on the beds.

I liked the proximity to the airport and my main destination

Stayed there for one night, not expensive and the shuttle to and from the airport was helpful since the ride was $22 each way, it was clean, little noisy from people walking upstairs but overall it was worth, ask to be in the 2nd floor

People walking up and down midnight, noisy

They double charged me when I checked in due to problems with their credit card machine, they only refunded the deposit after I checked out, but I paid the price and the deposit twice. So I’m still waiting for the refund of one full night plus deposit. They don’t react to my emails.

Prize only a little bit cheap

Service no good, room lamp can't turn off,

location

steep curved driveway

The staff was friendly. The shuttle service in the morning was essential and accurate.

Very comfortable bed, very clean cozy room, quiet, safe, shuttle service & very affordable price. Not a continental breakfast but satisfactory...Again the bed was super comfortable

The only positive was the location and basically all the other hotels were booked at the time of my booking

I was charged the $50 deposit for incidentals along with the actual charge for the hotel for the night of approximately $69 plus tax. However the hotel never credited back my $50 incidental authorization. There was absolutely no reason for them not to refund the deposit as the room was left as is, technically I was only at the hotel for under nine hours so this is the environmental. I have contacted the merchant and all I get is a run around that the manager who is able to issue the credit back to my card isn’t available, no matter when I call. It’s ridiculous, and I would certainly not recommend this hotel for any reason.

convenience

beds where horrible.. also had stains on the sheets