location in Helen

no staff and had to do a lot of cleaning duties at end of stay.

beautiful setting and location

the tv service was terrible and there was no Wi-Fi at all

Location great

No hot water

The person at the front desk was great, the staff goes above and beyond to help.

privacy

lights went out from 10:30pm till 1:30am the people above us were loud especially at midnight when they came back from drinking heard every step they took not sure if it’s the thin walls but we heard their conversations all through the night, the beds were hard very outdated mattresses, the furniture as well as the TVs and the decor was outdated as well overall maybe the worst experience we have had.

Nothing.

The water slide did not work and had black water. The room was dirty. It had spider webs all over the inside windows. The floors had m&m's on the floor and other things. It smelled like mold. It was a very bad experience.

Position , cleanliness

Everything worked out well

Rooms were clean. We liked having paper towels, toilet paper, etc. There could have been another dish towel in the kitchen for the dishes.

Twin beds squeaked. Missing slats in vertical blinds in living room & 2nd bedroom. Bathroom sink made for a midget.. The wooden walkways, as well as the outside of buildings are in desperate need of repair. Sorry I didn't take pictures of the areas in need of repair.. Why haven't you replaced the T111 with vertical vinyl siding? It would protect what is there.

Big enough and clean

Up a winding drive but I’ll not complain

The location was great with a walkway that brings you out on the main drag. The loft rooms were very spacious and comfy.

The view and location!

It was a bit run down and dated, but overall nice. Some bugs and mold.

There was nothing we did not like

Our room was excellent very clean very comfortable. Great location close to town. Great swimming pool nice grounds

Close to everything but far enough away from all the crowds.

The driveway up to the condos is too narrow and you can't see coming around the curbs. If you come up on an oncoming vehicle one of you has to backup and it's pretty scary.

Clean, Walking distance to everything

There is a stairway right down into the river which we didn’t notice until checkout (on Sunday office is closed) had we known we could have played in the river more. Checkin told us there was a pool and gave us wrist bands we didn’t have time to go though due to just being a 2 night stay. There are water slides but they were closed. We couldn’t find the walking trail to get to down town so we just drove around to the town. It feels like your in a mountain way up in the condo because of the steep drive up. The jacuzzi in the master suite was nice and huge 4 adults could fit in with no problem! The patio was nice with great views!

Needed updated, the couches were wore out, the mattresses were not good quality, not comfortable, and seemed to crackle every move you made. Needs better lighting in the stairwell outside to climb up to your room. Make sure you read the checkout instructions you must take all your trash to the dumpsters yourself if you don’t drive a truck it’s at the bottom of the mountain so you have to put the trash in your car. The water slides were not open. Sunday Checkout the office is closed.

Very out dated, mattress on bed was worn out.

I had a lower room and the noise from the above room kept me up.