I cannot understate how valuable it is to have reliably dog friendly hotels like the Kimotons. This one in Cleveland was exceptional with great rooms, patio and bar centrally located. We loved it

Excellent staff location and cleanliness

Restaurant service was poor had to wait over half an hour for appetizers during non busy times

The location in relation to the ball park.

Even though I did not ask for a city review, I was also not expecting to see a brick wall. Surrounded by air condition units. Next there was rolled up joints on the outside of the building next to the front door. Third the front desk is off in a little corner and it’s just very uninviting. The lighting was uninviting and the individual that checked us in and out, was uninviting and made it hard to check in check out. The overall room was actually a good size but again we were in the corner looking at a brick wall with no natural with probably seven industrial AC units. The restaurant attach to the hotel was extremely shady. On Fourth of July they offered three items. I do understand it is a holiday, 4th of July but the menu should not be reduced. This is still retail. The additional item about the restaurant was a gentleman came in off the street and was babbling about Vietnam war and then all of a sudden another man comes in and the bartender gave him cash from the till and said, this is all we have. Then the guy left. Lastly I called the from desk to have my car brought to us but when we arrived the attendant had no clue.

Shower - amazing water pressure!! Seriously the best shower I’ve ever had. Like ever!!

Traffic noise at night

location and hotel amenities. happy hour in the lobby and a tea time in the morning. also sitting in the lobby with a bottle of wine was super cozy by the fireplace. they also have a restaurant connected so you can brunch easy!

nothing at all

The lobby and gym are nice

The room is small, the bed was soft and small. The room was not cleaned everyday. Expensive

Friendly staff and clean room. Uncomfortable bed was the only disappointment. You could feel the springs in your back.

Old and uncomfortable bed.

location was great. staff was very friendly. the beds and rooms were comfortable.

Location, room, restaurant

No coffee maker in the room

small but chic

wish they had a bar and a hot Tub ( separately!)

Overall, we had a fairly nice stay. It was a great location and the staff was very friendly/helpful.

However, the room was not very soundproof and we could hear noise from both the neighboring rooms and from outside all throughout the night. Upon walking into the room, we realized we only had one tiny window at the very top of the wall, too high up to even look out of. The cleanliness was not the best — the grouting in the bathrooms was dirty and my white socks became brown on the bottoms.

very modern and big rooms, great bathrooms and a fun restaurant!

Room was beautiful and spacious for the largest suite. The bathtub was great and bed was comfortable. Hotel was cute and well decorated with a nice lobby.

There was no bar at the hotel. When we go to our suite, there was a bottle of chaMpagne which I thought was so nice. Then we open the card to find out it was intended for another couple. When we called the front desk they explained it as “oh they must not have wanted it so you can keep it” but that doesn’t explain why housekeeping would have left the personalized card, which made me question the cleaning job. It was also very loud with traffic noise all night long. I live Downtown so I understand noise but it seemed like the windows should have been better insulated. I guess if you want to sleep, ask for an inside room.

general comfort

shower location and inability to turn water on without getting wet. Shower needed sliding doors

Room size

Guest that made noise from 2:00-4:00a.m.!

The location is fantastic. The room is very spacious and the bed is comfortable. The lobby is far too tiny, but it is still the coziest spots in downtown Cleveland.

There’s absolutely no excuse for the sidewalk outside not shoveled. Snow had long it over yet to the entire sidewalk was filled with snow. What would a person in a wheelchair do?