The rooms were large and clean and comfortable, with everything provided that I would have expected (shampoo, cleaning products, crockery etc). The pool was lovely, and it was nice to be able to borrow and return towels easily. The rooftop area is very nice, the furniture is clean and comfortable and it's cool to be able to see the Disneyland fireworks there in the evenings. There are a couple of hot tubs that aren't the newest, but are very nice to unwind in after a long day. Staff were very friendly and accommodating. The location was great for us, very close to Disney & a variety of restaurant and shop options. Despite being close to a main road the rooms were quiet & the beds were very comfortable.

Staff were friendly and accommodating, but just beware they have clearly been given a script to follow regarding getting you to go along to the pitches for buying into a timeshare. You can politely (but firmly) decline if you do not wish to attend. It would have been good for the pool and hot tub hours to be a little longer (start earlier and/or run later).

The pool area was nice. The rooms were spacious and modern. Nice to have a Starbucks in the lobby.

The staff at checkin were HORRIBLE. We had just traveled 8 hours by car, it was late, we were tired and the woman at the counter was rude and unhelpful. We won’t spend our money here again.

zero

I had the most unpleasant experience due to the Hotel cancelled my stay, as I arrived to the Hotel ( flying in from Florida with 2 children and my husband). They gave NO WARNING! and no time to find another hotel. They said they “ Oversold” and that was it. They claim no responsibility for their action and do not care for their guests. I reserve this hotel four weeks prior to my stay. I was confirmed multiple times,that the room is available and they are waiting for my arrival. Upon my arrival they basically send me away from the hotel, that was an unspeakable behavior, and I would never ever stay in the hotel, or recommend it to anyone. All I can say: STAY AWAY THEY DO NOT DESERVE YOUR BUSINESS.

very homely, clean, and excellent customer support.

n/a

proximity to Disneyland.

very clean, everyone is very helpful

the balcony doesn’t seem so save for children of any age.