soft beds

i could not book an extended stay at the front desk. i had to use the app. :/. not convenient

Very clean and spacious room. A lot better than sofitel Jinan

To book another night, was not convenient. I was told to rebook online instead at the front desk. I do not understand this inconvenience for a 5 star hotel.

Staff were friendly

Room Furniture slightly dirty, like the office chair ripped, couch dirty stains etc

We arrived at the hotel a little past midnight, feeling lethargic and anticipated having a good rest, only to find out that "Booking" canceled our reservation. However, the hotel manager was extremely kind, and considerate to honor our reservation; my beloved and I are extremely grateful for that. Thank you! For future guests who have booked a reservation at this hotel and plan to check-in past 6 pm, I recommend not to use "Booking".

the room was nice, very spacious and location is very good.

the only negative things about this hotel is the breakfast really really not represent 5 star hotel. taste not good, choices was limited