Excelente servicio de spa , el desayuno y la comida muy ricos .

La temperatura del agua

La comida y que dejen estar tomando alcohol en la alberca así como que se permitan conductas inapropiadas cuando uno va en plan familiar es muy incómodo ver ciertas situaciones

the breakfast. the mattress quiet spacious rooms friendly staff

they need to hold people accountable who use the spa at night. it was full of rowdy people who made a big mess leaving their beer bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site.

swimming pool

the idea of the hacienda

really good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were behaving inappropriate it is too far for anything

Springs Thermal pool was awesome! The suite is huge, from the restaurant food and staff great.

Furniture old and very dirty, I found hair in my bed under the covers. Wood windows are falling apart, we smell the smoke from the people down stairs and their talk the whole night, curtains haven't been washed in a decade. We walk around the property and is full of trash, a little up date to the property would be the best.

The facilities are incredible, restaurant is good and the spa is great.

Hot water to shower and at the pool. They let my K9 dog stay with us without an issue and we are very grateful for that.

The beds were horrible, our first bed inside the room was almost falling apart and our second bed was tilted and we didnt get a good sleep.