Location It was clean

Nothing

The rooms were not clean at all Bathrooms had hair all over, toilets had net been cleaned Thick build up on carpets, haven’t been vacuumed

Location is very convenient as it’s in middle of Mt Buller village. We all loved the heated pool and spa. Staff was friendly and helpful.

Loved the location and facilities although the restaurant and cafe where not open, room was really well equipped.

The view, was on ground floor and all we could see out our window was a screen laying on the ground that looked like it had been left there after the snow melted.

Great location.

The room was very hot. Information book in room stated pool open till 9pm but closed at 5pm

Location, kitchenette

having window open to cool room could be further opened from outside, no dining facilities open, no view

The location was excellent. The facilities were adequate, and when the reception was available, she was very helpful but being summer and extremely low occupancies the reception were more often not there even though the signs say that it was supposed to be open from 9 am to 5:00 pm. There was a number to ring for urgent assistance, but I don't know if that works. The reception has various common toiletries and coffee, tea supplies available for afterhours emergencies

Cleanliness could be improved a little but be aware this is a very old facility like all others around this village. It cannot be compared directly to a 4 star hotel in the city as that would be unfair. Generally, many small items like loose door knobs, loose toilet seat, burnt light lamps and other general maintenance could be improved.

Location, location, location! The bed was comfy and it was great having a drying cupboard, full sized fridge and other cooking appliances in the room. The pool and spa was also very relaxing after a big day of skiing.

The gym bathroom could do with a bit of an update as it wasn’t the nicest environment and smelled.