The hotel is in the centre, the location is perfect if you will like to go walking to every touristic place. Breakfast was serve before normal time due to extra tours booked what was really appreciated.

We were offer a room that wasn't clean when we check in and the towels where no change in one of the rooms one day and no towels where provided on a different day. On the other bedroom we have new towels everyday is the cleaning standards were no consisten.

The staff was very helpful and very friendly. The rooms were amazing with interesting views of Hanoi. For the prices it was excellent and very clean.

Location is good. They also arranged for airport drop at the time of checking out

The linen was not clean. We used our own towels as the towels provided appeared used and unwashed. Cockroaches were noticed in dining room.

Great location. 20 minute walk from main centre. Staff were absolutely lovely and so helpful at all times.

Decor could do with an update and room was a bit small but otherwise it was ideal.