The staff are extremely friendly and helpful - a special shout out to Rakayat on the sales team who was always available via Whatsapp to support with queries and even kept my family updated about our delayed flight! The reception team were welcoming and friendly and we really enjoyed our interactions with them. The steak was pricey but of great quality and really tasty so we didnt mind the cost.

I do not recommend this hotel to foreign travellers. This hotel charges whatever it feels like as the exchange rate at payment - not the global rate which even marked up was not as high as we were charged. It led to a nasty surprise at check out - which due to our rush to get to the airport we couldnt even query properly. The staff had no explanation other than this was set by the owners. We were repeatedly asked to pay in USD which is insane considering i am a British traveller. I dont recommend this hotel just based on the extortionate exchange rate charges - We stayed in 3 Dhaka hotels in this area during our stay as were scouting for a bulk booking and this was the only hotel we experienced this scenario at. These charges were really disappointing and really takes away from the great service provided by the staff.

Excellent staff and exceptional service from doorman to the manager!

-

The room was good, spacious and clean,

The room did not have any view or openness, unlike what they showed in the photo on the Bookings.com website. Also, the WiFi was very poor in the room. The staff had to instal another router for me to get the internet

Good service

Service and Room was excellent

Nothing to say