They had no recollection or note of my booking and told me they had no space for me, I arrived at 00:30 and was worried about finding somewhere else. They did manage to accommodate me but the place was quite dirty, the balcony door doesn't lock, there was no hot water and no towels in the room.

Nothing

Just dont go here

hostel looked quite nice

When I arrived they said there were no beds left even though i made the booking a week ago. I think this is a bit rude

They couldn't find my booking and told me they had no space, eventually they found me a room as it was 00.30 at night. They insisted I leave my passport with them which I didn't. The balcony door doesn't lock, the shower is cold and doesn't warm up at all, no towels in the room

I could sleep on the bed, I could have a shower and use the toilet.

When I arrived they had double booked my room, and after taking my money walked me to a love hotel 20 minutes away. The next day I was moved back to the original hostel, and told my room would be ready at 2pm. At 1.55pm the receptionist went upstairs to begin cleaning it, and at 2.30pm it was unsurprisingly not ready either. I was given yet another room, and told that I could stay in it for one night and switch to my actual room the next day. In a five day stay I slept in 3 rooms in 2 hotels. Only on my fourth day was I able to wake up having had a decent sleep and not spent most of the day running from place to place due to the practice of overbooking that this hotel sticks to. I say practice because 1) in the brief time I was there I saw 6 people go through the same thing I did and 2) when there was not one available bed in the hostel, I searched on booking.com and it showed full availability of dormitory beds and private bedrooms. Clearly the hotel overstates capacity online, then when guests arrive ferries them to other properties, having charged them the rate of the room they actually booked. Very unseemly, and not worth putting up with, as you can stay on the same block in a normal hotel from mroenor less the same price as a private room in this place. Best avoided. The bin was not changed before I moved into the room, and was full of toilet paper and sanitary products from the last guest, very unhygienic. Lastly, be aware that the "superior double room", though it appears to have a window in the listing, doesn't really, it is an indoor window that faces the stairwell inside the building, so there is no fresh air.

Place wasnt clean.

Bedsheets and pillow covers didn't feel very clean.

Convenient location with lots of shops nearby. Staff were very helpful.

Unconfortable, terrible... I booked the room 29m^2 with air conditioning n bathtub. But, when I check in, The landlords told that cause the app (ibooking) was wrong, mistake. So don't have air conditioning n bathtub. Then, Room rates increase to be able to use air conditioning (but don't have bathtub) with about 16m^2. Oh my god. After long trips, we were so tired, n hungry. And luggage is too much. And even worse, After checking in, we went to eat and go the hopital, when we came back, oh my god, the room had mosquitoes, the room smelled of pee pee, couldn't use the internet, even our data was unusable.... terrible. A little thing ok is after a lot of times talk with the landlords, Finally got to use the internet. Like the landlord every things cause the app (ibooking) have wrong, mistask.

I booked the room 29m^2 with air conditioning n bathtub. But, when I check in, The landlords told that cause the app (ibooking) was wrong, mistake. So don't have air conditioning n bathtub. Then, Room rates increase to be able to use air conditioning (but don't have bathtub) with about 16m^2. Oh my god. After long trips, we were so tired, n hungry. And luggage is too much. And even worse, After checking in, we went to eat and hopital, when we came back, oh my god, the room had mosquitoes, the room smelled of pee pee, couldn't use the internet, even our data was unusable.... terrible.

The location was nice and the property maintained cleanliness. However, since I am a vegetarian and they had no option of vegetarian food that was difficulty but it is completely personal to me, otherwise, everything else was good and staff behaves politely.

great location, walkable to many tourist spots

No

Terrible experience! This is for my dorm, not sure how the other rooms are. Let me clear, the owner & service is ok for me, I am just too annoyed with the quality of this hostel. 1. Dirty & Untidy - dust, socks, masks under the bed like no cleaning for a long time - smelly bathroom, no one clean it - personal things are left cluttered in the bathroom: towels, clothes, brushes,... 2. Lack of facility: - no hot water - the onwer said that may be it broke down. - no air condition remote control my friend got sick because it's to cold - no locker, everyone just spill their packages by the bed which makes the room like a mess. 3. Too noisy & undisciplined No rules for customers. My room is noisyjj all night. They come in, come out, smoke in the room. The most terrible thing is, the bed is loose & weak which create horrible noises every time people move. It's TOO NOISY ALL NIGHT! All of my friends couldn't sleep all night!

Minh was very hospitable and both the short and longterm guests made the atmosphere very homely. The hosteI lives up to its name as I spoke and practiced multiple languages.