Nice & clean, very well equipped with friendly, smiley & efficient staff,

Hotel is a bit far away (35 mn walk) from the village & restaurant nevertheless there is a shuttle bus but not all day.

Excellent, 5 star hotel. Location in a very quiet area is great and very close to the huts. The hotel is big and very spacious; the rooms are very clean and modern, with plenty of room, very comfortable beds, with private hot springs when available. The common areas are huge, with free Ramen and drinks offered. Customer service is excellent; all features of the hotel are explained in great detail, a coin laundry available with plenty of parking. I highly recommend this hotel. Recently renovated, our room was located at the back of the hotel, beside the river, amazing views and sleeping with the sound of the river flowing all night. This hotel is AMAZING, the best we stayed in Japan, SO CLEAN and with 5 STAR service. I will defiantly stay here again and again.

NIL

My husband was not feeling well when we arrived at the bus station and the hotel arranged for an earlier pick up and check in. We greatly appreciated this extra service extended to us. Once again arigato gozaimasu.

The food could have been better. Some other guests were served different food. We were not told there was a difference in food for price paid.

가성비 너무 좋았고 청결하고 만족합니다. 다음엔 부모님도 데리고 올까합니다

없습니다

We had the most exquisite and unique breakfast and dinner experiences! We were both very impressed and honestly mind blown from the level of detail and thought that went into the visual presentation and plating of the food, and the flavours and textures! Staying at this ryokan was the highlight of our 3 week Japan trip! The rooms were large, comfortable and clean. They offered the most comfortable pajamas and free use of their Yukata. We really emersed ourselves into their culture by wearing this around the ryokan. The private Onsen was not hard to 'unofficially reserve'. Just pick your times, you may need to wait a little, but my goodness it was SO SO WORTH IT!!! Take into consideration 20 minute walk from the main bus stop to the ryokan, however the walk came with some picturesque views of Shirakawago. There is a shuttle bus offered by ryokan for travelling into the main town in the morning upon checkout, or if you are staying the day.

Only down side, is we wished we stayed longer.

食事

もう少し部屋が、広ければ

餐厅的早晚餐很棒

因为酒店区域没有出租车 酒店来回白川乡巴士站的接驳车班次有限 希望能在旅游季增加班次

Clean. Amazing view of mountains and lakes. Helpful staff, fluent in English. Private onsen for us who were not comfortable with public onsen yet. Free ramen every night. Free popsicle which was great for after onsen. Food was wide spread, catered to our dietary restrictions too. just that we might not be very used to the Japanese food.

Nothing. Maybe just a little far from the station by walking but they have sufficient amount of shuttle bus to bring us out to the station

Clean but expensive.

Terribly infelexible dinner arrangement - my partner could not eat at the restaurant because they refuse to offer gluten free food. Many of the courses that I ate were gluten free and they could have made some adjustment for him. A very disappointing experience because of their lack of flexibility to cater for allergies. Do not recommend.

We enjoyed the onsen

First off please note the property is not actually located in Shirakawa Go Village / it is a half an hour walk or a bus ride to the actual village. The hotel is located practically on the main road in which buses regularly enter into Shirakawa. This hotel is EXTREMELY overpriced, this was my partner and I’s most expensive hotel we booked for our 3 week holiday to Japan yet by far the let down. I understand they are limited with resources being more rural but it was quite terrible at times. All restaurants in the actual Shirakawa go village close at 3pm and the nearest shop is about a 20 minute walk away (for us in heavy snow). The hotel know you don’t have another choice as to where to eat so dinner is a steep $88 and breakfast $22 (super expensive for Japan). This doesn’t include alcohol or tea or coffee (any drink with that). The food is all traditional Japanese and extremely below average for Japan. Tiny portions and super low quality food, we hardly ate anything our whole stay and would instead make frequent trips to the convenience store (20 mins walk). Please note also hotel sneaks in a ‘bath tax’ for use of the onsen regardless of if you used it or not! The service was terrible. I’m unsure if it is because we are western, or if it was all assumed knowledge or a language barrier but the staff were extremely uncommunicative. We struggled to figure out things and use ammenities. Nothing was communicated to us unless we asked staff, the hotel shuttle (we didn’t know one existed), bus times, pillows, ammenities room etc. When messaging hotel before arrival to ask how we got to the hotel we received no response which resulted in us waiting around at Shirakawa go bus station for an hour as well as asking numerous people until we figured out the bus that had done 3 round trips by then was the hotels. On top of this when asking to opt into breakfast on one morning we were charged for 2 mornings.

溫泉

接駁並不是隨時有，如我們中午到但不能來接

La vista, era hermosa. Los empleados muy atentos (los críticas que menciono luego, son responsabilidad más de la gestión del hotel, no de los empleados, que eran bastante amables y atentos)

No había nada para comer al mediodía, me la pasé encerrado comiendo galletitas para regalar y Cup Noodles que vendian en la tiendita del hotel ya que no quería comer la cena tradicional (de todos modos, igual no había almuerzo tampoco). El convini más cercano estaba a 30 min caminando y había una nevada apocalíptica que no permitía ir, y en el hotel no te daban ninguna solución (habia un bus para ir a la mañana pero no para volver). Esto me molesto realmente mucho, estar comiendo galletitas por 3 dias o a veces no comer no es lo que uno se espera para unas vacaciones calidas bajo la nieve.. NO VAYAN SIN AUTO EN INVIERNO, es una advertencia que el hotel te deberia mencionar. Solo el primer dia pude ir a almorzar a un restaurante cercano pero cuando comenzo la nevada apocalíptica ya no pude salir del hotel. Creo que el hotel deberia agregar más servicios de transporte a la estacion de bus, por lo menos en invierno, considerando las terribles nevadas que pueden haber alli. Otro detalle que no me gusto mucho es que había un olor bastante desagradable el día que llegue en la entrada, y en todo el piso de abajo (1F) no había un olor muy lindo el resto de dias que estuve... la verdad que no es algo muy agradable que pase esto

Location was absolutely fantastic and only a short drive to the Shirakawago heritage sites. The onsens were also lovely and the surroundings were quite special. Rooms were spacious and comfortable and we had a great view from the room. All the ryokan esque facilities (lounge wear, free beverages etc) all topped it off. Would highly recommend to anyone visiting the area.

We were quite full from a heavy lunch nearby so couldn't justify the multi course ryokan banquet. Because of this dinner options are extremely limited and we ended up just grabbing a few things from the nearby combini. Not a deal breaker.

We really enjoyed our experience at Onyado Yonousho! The room had an amazing size and had a beatiful view on the river with the snow falling. the facility is pretty big and has many rooms with additional activities

Probably if you stay just one night you do not need to reserve the private onsen as it is difficult to access to it if there are many visitors in town

Nestled in the heart of Japan's scenic beauty, Onyado Yuinosho offers an unforgettable escape. The picturesque surroundings, traditional ambiance, and modern comforts make it a haven of tranquility. Rooms seamlessly blend authentic Japanese design with luxury, offering breathtaking views and private onsen baths. The kaiseki meals, served for breakfast and dinner, are culinary masterpieces, showcasing seasonal ingredients with meticulous presentation.

wish could have stayed there for few more nights

Good service , very clean,

Good breakfast with nice view.

The timing of the shuttle bus to and fro the main town is very limited and restrictive. It should run more frequently. There is no shuttle bus to get to the hotel before 3pm or after 6pm.

All meals were delicately prepared, well set, and delicious, the room is clean, spacious and comfortable, and the great mountain view is such as good surprise/bonus! The shuttle to the village is also very convenient!

It would be better if all staff can speak a little more English

Got the best service, staff were friendly, rooms were extremely clean

Breakfast was really good.

They need to have a shuttle that goes to and from the town of Shirakawago. It’s a very long walk and their shuttle service is very limited and only one way. They should change that.

1.ベットの寝心地がいい 2.外国人のわたしたちに優しく対応してくれました。おかげで日本文化の大浴場と白川郷を満喫できました。

Hotspring is good and room space is large

We liked the dinner and our bed.

Location was terrible. 30 min walk from the old town of Shirakawago next to the road. Night walking to the old town was impossible. We had to stay in a hotel without any garden to enjoy!!! It was way over priced for what we had. We paid 60.000 yen for one night but still after check out we had to pay onsin tax!!! If you want a yukata, you have to rent it!!! We didn't like breakfast because it was mostly pickles.

Fabulous location. Large rooms. Plenty of 'extras'.

Too hot - described as having air- con with individual controls in the room but actually set centrally and 24° is too hot to sleep. Advised to open the window despite signs saying there were bugs and keep them closed whenever possible If you want a meal make sure you book - arrived to be told restaurant was full for both dinner and breakfast. As it turns out probably got a better meal at the restaurant suggested.

Die Zimmer sind geräumig, die Betten gemütlich. Wir hatten ein Zimmer zum Fluss hin und somit einen schönen Ausblick.

Das Hotel ist sehr abgelegen. In der Nähe gibt es keine Shops oder Restaurants. In dem Hotel konnten wir nicht Abendessen. Auf Nachfrage, was die Speisen enthalten, konnte uns keine richtige Auskunft gegeben werden. Das Hotel ist damit für Personen mit Unverträglichkeiten oder Einschränkungen, was die Ernährung angeht (Vegetarier, Pescetarier, etc) nicht zu empfehlen. Leider war das Personal auch wenig hilfsbereit und kaum des Englischen mächtig. Wir hatten das Frühstück, welches zwar sehr fotogen ist, geschmacklich aber leider nicht überzeugen konnte. Aufgrund der vielen positiven Bewertungen hier, hatten wir uns sehr auf unseren Aufenthalt gefreut und wurden leider sehr enttäuscht. Das Preis-Leistungsverhältnis stimmt hier leider überhaupt nicht und wir kommen sicher nicht wieder.

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L’accueil, l’écoute, la qualité du lieu, le confort, la propreté, et la grande qualité des repas tout est parfait. Il y a une navette entre l’hôtel et le terminal des bus à partir de 15h05, une consigne est possible pour 5yens si le bus arrive avant la navette cela permet de visiter tranquillement le village de Shirakawa go les mains libres

Rien

This place is absolutely awesome Free popsicles, free yakult, breakfast included, free ramen between 10pm and 11pm, free private onsen bath. Free yukata rental. Complementary drop-off and collection service to the bus stop in Shirakawago. Very responsive to messages. Only thing to note, pick up from bus station starts at 2pm

Dinner reservations for the inhouse restaurant was completely booked out and only other restaurant was a 15 minute walk away in the dark. Luckily they agreed to provide drop off and pick up from the restaurant. Great service!

We stayed two nights, with meals. The meals were excellent and they were very accomodating to my 4-year-old! One of the best child meals I've seen! The rooms were spacious and well-maintained. The onsen facilities were also excellent. Overall, a wonderful stay.

Very nice decor, super restful, many things to do and ways to relax. Staff were nice. Also the shuttle is convenient, just make sure to ask about the hours and plan around it.

Need to plan around shuttle time which is not that bad but need to be taken into account. Also the food is well presented and plentiful, but some of the fish could be fresher or better prepared.