Overall great stay. Breakfast in the morning was perfect before heading to the airport. Convenient location close to the train station and airport. Staff were all very friendly and helpful. Several spoke English and could answer our questions.

Room was a bit small. Three people and luggage made it quite tight.

Great for access to and from Haneda.

Room was very cramped, lots of noise at night.

Excellent breakfast

Easy access to Haneda, great open cafe/work space, helpful staff, scales for checking luggage weight, modern decor.

Odd breakfast. No butter or jam for the croissants and no eggs,sausages or bacon alongside the traditional stuff (this was my 16th trip to Japan so I’ve had a lot of hotel breakfasts). Not much near the location (but a bit livelier if you walk 20 minutes to JR Kamata). The room felt like the smallest I’ve been in in Japan which is probably why the shared space is nice. Not an issue unless you are looking at value.

The hotel is a 3 MN walk to Kamata Stn, and an easy 10-15 walk from JR Kamata. A convenience store is around the corner and Espresso drinks are available in the lobby all day, rooms are clean and comfy. Staff is excellent.

Of course, rooms could be a bit bigger, but the bathroom in our three bedroom was very generously sized, including the ofuro, which we enjoyed soaking in every night.

Breakfast was excellent .the location, the staff, .Would stay here again.

The room is quite small, but everything needed are available. Can accommodate for late checkout, though with extra charges.

clean, reasonable price

not easy for big bus to park

The hotel is clean and also a cafe by the lobby for guests to use. Although room is not big, the public area helps.

The front desk staff could be more attentive. I arrived around 2pm from the airport and was told the check-in is 3pm so I waited by the front desk and told the staff to inform me as soon as the room is ready. However, at 2:45pm, I heard the staff was checking in guests who just arrived but didn't ask me.... so I went up and another female staff helped my check-in. It was somehow disappointing that I made the request and waited around but didn't get treated fair when the rooms were ready.

Close to the train so easy to get around the staff was very helpfull i even booked a second stay and left my heavy bag there till my return in 2 weeks even with launage barrior they still tryed there best to help and inform me on things i asked about the coffee was all day and night access and the orange juice was nice the black out curtins slid very easy cross the windeow well maintained digital clock and kettle n fridge in the room was great n love there toilets

Well mostly the room was great other than finding a eye make up brush under the bed and a bobby pin and i know they are doing there job but when i rent a room i never like someone comeing in unless requested but they changed my towles n made my bed and there pjs dont come in fat sizes i take a 3x shirt and there hotel shirts did not come in my size and the brakefast was limited and only meal they had there the room.was a bit small but thats japan for you tightly packed spaces and its more my normal for a bit bigger room but it was nice

close to kamata station

no

The staff is wonderful. The structure is perfect, near two important stations, in the beautiful Kamata.

Clean and nicely designed rooms. Beautiful hotel.

Free unlimited coffee and tea facilities. Easy check-in procedure (self or assisted check-in). Clean room and facilities. Easily accessible from Keikyu Kamata Station.

Room is small compared to standard room sizes in other countries, but meets standard room size for business hotels in Japan.

I like the location close to the train station. I like the cleanliness of the property and the pleasant staff.

it wasn’t long enough. I wish I could have stayed longer.

Nice atmosphere. Clean and modern.

We had a difficult time finding the light on and off switch. Some explanation could be helpful.

Very friendly staff

It would be good to offer vegetarian options for breakfast. The breakfast bento was large and well presented but contained quite a bit of meat and no fish.

When I tried to check-in with the check-in machine it wouldn't accept my foreign name, i.e. I couldn't get the machine to type SHE as that is not a character combination in Japanese. It would be good to improve the machines to handle foreign names.

A clean and bright room. Free drinks in the lounge on the ground floor.