This property worked very well for our family of six adults visiting from the US. We appreciated the personalized check in process with helpful instructions about visiting Prague. We really liked Sarah’s Guide Book and used it for restaurant tips. Even though the apartment is on a busy street, we didn’t have any noise issues and were able to rest well. The location is great to walk to the main attraction areas. The unit itself was very clean and well stocked. We were very pleased with our experience all the way around.

Wonderful weekend at the Christmas market and seeing beautiful Prague. Matous was very kind and attentive. He responded to our inquiries very quickly and was nothing but helpful.

The flat is spacious, comfortable, and quiet - despite being in a highly trafficked area in the heart of the tourist district. We found it convenient to walk to most of the sights, and being able to stock up on groceries and have breakfast inside before heading out made our days relaxed. And laundry!! The convenience made our stay that much more enjoyable.

Easy access and clean. Elevator not working - but owner tried to get fixed but it was over the weekend. Great comfortable.bed and fitted up kitchen would definitely stay there again.

Our group had a great time at the property. It was within walking distance of everything we wanted to see in the city. Comfortable beds and accommodations. Very clean and the kitchen is well stocked with plates / cups / utensils. The owners were very responsive to questions and were present to meet us for the check in. The only suggestion I would have is to consider adding a 2nd couch in the living room to accommodate more than four guests in the room. Thanks for a wonderful stay in Prague!!

This is a large and bright apartment in the center of Old Town. You can walk everywhere from the apartment and won't lack for entertainment options. Great rooms and bathrooms. As great as the apartment is, its best feature is its Sarah. You won't find a nicer, friendlier and cheerful person. Her energy is contagious. Loved it.

One of main reasons we booked this is the amenity of Air Conditioning.Upon check in the first thing Sarah said nervously "we dont know what's wrong but the air isnt working". It was about 90 degreees in the unit.The only "air conditioning" is 3 window type units;2 in the main area & ONE in A BEDROOM. Clearly she hadnt even checked to see if it was working the day before our arrival or even early that morning or she could have done some troubleshooting.The floors were hot to the touch which tells us that the air had not been on at all in some time.Also unit is on the top floor with skylights further contributing to the heat!She had 2 fans set up. 2 hours later when there was no relief we requested extra fans which she provided. She said she had called repair people.My husband is in the home building business and even if these tiny units WERE WORKING AT FULL CAPACITY THERE IS NO WAY THEY COULD ADEQUATELY COOL AN APTMT OF THIS SIZE----not to mention that 2 of the bedrooms had no units at all.By 12am the heat was stifling. At 2:30 no one was asleep- the heat was unbearable. Finally ,at 4 am we were able to find a hotel with a vacancy. They were so helpful and picked us up at 9 am and offered early check in.I had already e-mailed Sarah again and she responded " someone will come today and fix it". I told her it was too late that we had made other arrangments.This trip was too special to be miserable in her accomodations. I kindly/professionally asked for a refund (in multiple messages via the VRBO app) for our 3 unused nights and said we were more than happy to pay for the night we stayed (july1 st) I also TEXTED this request 3X and to this day(7/19) have yet to get the courtesy of a response. Upon return this past Mon.July 15th I called VRBO to explain the sitation and solicit their help in securing a refund.The inital rep was helpful and was able to see all the secure messages i traded with Sarah as well as the last several asking for the refund. A case # was assigned and was told they would e-mail me in 24-48 hrs. Heard nothing so called back yesterday only to get a supervisor who said "since you didnt report this to VRBO when it happened we can't help you". I was appalled. I explained how i wasnt going to take time out of our family vacation in a foreign country to spend time on the the phone w/VRBO!It was the FIRST call I made this past Monday after arriving back home.We will NEVER use VRBO again.They have zero concern for customers!!!!

One of main reasons we booked this is the amenity of Air Conditioning.Upon check in the first thing Sarah said nervously "we dont know what's wrong but the air isnt working". It was about 90 degreees in the unit.The only "air conditioning" is 3 window type units;2 in the main area & ONE in A BEDROOM. Clearly she hadnt even checked to see if it was working the day before our arrival or even early that morning or she could have done some troubleshooting.The floors were hot to the touch which tells us that the air had not been on at all in some time.Also unit is on the top floor with skylights further contributing to the heat!She had 2 fans set up. 2 hours later when there was no relief we requested extra fans which she provided. She said she had called repair people.My husband is in the home building business and even if these tiny units WERE WORKING AT FULL CAPACITY THERE IS NO WAY THEY COULD ADEQUATELY COOL AN APTMT OF THIS SIZE----not to mention that 2 of the bedrooms had no units at all.By 12am the heat was stifling. At 2:30 no one was asleep- the heat was unbearable. Finally ,at 4 am we were able to find a hotel with a vacancy. They were so helpful and picked us up at 9 am and offered early check in.I had already e-mailed Sarah again and she responded " someone will come today and fix it". I told her it was too late that we had made other arrangments.This trip was too special to be miserable in her accomodations. I kindly/professionally asked for a refund (in multiple messages via the VRBO app) for our 3 unused nights and said we were more than happy to pay for the night we stayed (july1 st) I also TEXTED this request 3X and to this day(7/19) have yet to get the courtesy of a response. Upon return this past Mon.July 15th I called VRBO to explain the sitation and solicit their help in securing a refund.The inital rep was helpful and was able to see all the secure messages i traded with Sarah as well as the last several asking for the refund. A case # was assigned and was told they would e-mail me in 24-48 hrs. Heard nothing so called back yesterday only to get a supervisor who said "since you didnt report this to VRBO when it happened we can't help you". I was appalled. I explained how i wasnt going to take time out of our family vacation in a foreign country to spend time on the the phone w/VRBO!It was the FIRST call I made this past Monday after arriving back home.We will NEVER use VRBO again.They have zero concern for customers!!!!