The apartment was charming, spacious, clean and well located.

The check in system was abysmal. I think it was particularly bad for us as we were due to check in on a Sunday. In the days prior to arrival we started getting bombarded with automated messages with instructions on how to checkin. However because it was the weekend there were no staff to respond to emails, booking.com messaging, phone lines etc. So it was confusing and stressful and not a welcoming start. In fact at no stage was there any human contact. This system really needs sorting out as I wouldn't choose to do it again and wouldn't recommend unless you fancy a reverse escape room experience! However we did checkin fine and the apartment is very beautiful. The kitchen is missing some basic essentials to fix breakfast...no chopping board and no frying pan. There was nothing to make coffee unless you brought pods with you but the cleaner upstairs very graciously found us a brand new cafetiere from somewhere. Regarding noise we were lucky as we weren't staying on a Friday or Saturday. But you can hear between the floors and walls. We could hear quite a lot of intimate noises from above but found once we had some low music on we weren't disturbed. We also received our 200 Euro deposit back after 7 days without any fuss.

Really nice flat, spacious and well furnished. Great location, really close to the main station and metros and old town. Lots of restaurants in the vicinity and in a trendy well maintained community. Great place to explore the delightful city of Valenica!

Flats were really good. My only gripe which stopped it getting top marks is one of the bedrooms had a partition wall to the next apartment. I could hear loud snoring and talking during the night a couple of times :( Apart from that was great.

spacious and well furnished

noise from the stairwell

Very nice

There was a little rat in the walls

Everything was perfect Clean, close to the central train station, market near by, nice balcony, very comfortable rooms, large showers, very convenient and beautiful apartment for a family stay

Nothing

Great appartment, excellent location. Bike rental just around the corner. Also a car park across the street.

The cumbersome check in process. You have to go to a separate website to check in.

Location (near the city center, Sorolla and Valencia Nord train stations), overall the apartment is fantastic. The place was spotless. The communication with the hosts was very easy via email and whatsapp. The payment process was not very intuitive through a link received via sms but when double checking with the hosts they replied very fast.

The beds werent very comfortable for spending more than a couple days.

everything.. apartment was very clean and nice. location great +++++++++++++++++++

nothing..everything was great

The quality of the apartment is not the problem...

The service of SingularStays is very disappointing and not what you might expect. It took me 2,5 weeks to receive my deposit back. What is frustrating is that they did not reply to my polite messages.

clean, spacious, well located

nothing - everything was perfect!

The location is great.

It is a commercial property converted into a ground floor apartment. I have to keep the curtains shut all day long as I feel like living on the street where people can step in any time if I have the windows open. There are thin walls and I could hear every word other people say outside the room. It can be noisy at night.

very nice apartment, well equipped and clean.

one double bed room was too small. it took several trials to complete check in and we finally did it by phone. key box code nr. was mistaken.

Necessary kitchen staff, fridge, it was so comfortable to cook and clean. They left a water bottle for me. They kindly help me to store the luggage before check-in. The hotel design is nice looking. Nice air conditioning. The little door locker from inside. Blackout curtains are a plus!

It was incredibly noisy neighbourhoods, coz windows in front (in 3 meters) from other rooms balconies. First, some 4 women were talked laud, I ask them to be quiet coz it already 2 o'clock midnight, then drunk boys company come at the balcony at 4 am....and during the day you can't make a siesta too - coz walls like from paper, you hear all of the tick tocks and movements of your neighbors...my room was 7. In my room was the dirty toilet, like someone just used it to poop and didn't clean it. Dirty towels, maybe from other guests. Dark hairs everywhere. Not clean shower cabin with mold. And the sticky floor, I can't walk on naked legs or in socks. Strange smell in the room.

Location was good and the young lady in the reception was kind and helpful when we arrived

Apartment was damp and not cleaned properly, wifi never worked, impossible to get response from the service center. In the end we managed to talk directly to the people that were cleaning other apartments. They were helpful and came and took a look at our apartment and cleaned the shower again but not sure if the managemenr ever knew about it.

location and access to room to lock bike rentals. Laundry was also handy

came with my family. Bed for my 2 boys was in a pullout couch that was extremely uncomfortable. Our unit was on bottom floor by main entrance…noisy beyond belief without any natural light