the location was great and the staff was wonderful

the people down the window of our room were happy to drink and laugh at the bar

Nicest hotel in Brussels

The location of this property is excellent, and the staff were very helpful. The bar has good drinks, the gym is well equipped, and the rooms are very comfortable.

The bar food was mediocre (though the drinks were very good). There were some protestors outside the hotel (protesting the hotel) that were noisy.

Amazing

Super location, nice stuff and delicious breakfast

No kettle

I had an enjoyable, continental breakfast in my room

Insufficient lounge area to enjoy. Only one restaurant with very limited menu. The Terrace restaurant right on the busy street.

The location and the staff were world class. The facility and room were also very nice.

The shower tended to get too much water on the bathroom floor.

excellent location, helpful and pleasant staff, room

breakfast - no variety of choices for 40 euros buffet. foods from ala carte menu are plain and no wow factor for the price

Friendly, helpful staff. excellent breakfast, and location.

I liked everything.

lovely centrally located hotel with friendly, attentive staff.

not applicable

first of all we loved the location.a few meters from the main square and from all the restaurants and coffee. secondly , the staff.all of them were so very nice smiling and helpful,starting with the reception ,concierge,dinning room and valley. our room was nice and comfortable,with enough space for everything . breakfast was nice overall.

Great amenities, comfortable bed, heated bathroom floor, fantastic location just behind the Grand Place, staff were very hospitable and helpful, great breakfast. Would definitely return!

Could not be a better location. The staff was always very helpful, excellent service. Concierge staff very well informed and helpful.

Restaurant menu could have broader selections for dinner.

Friendly staff and excellent service, valet parking available and makes life easy in the city centre of Brussels. We enjoyed our night cap drinks at the bar with great suggestions form the bartender.

perfect location, friendly staff, great service.

people working there are proactively helping guests and try everything to meet their expectations above and beyond.

Staff is wonderful, location excellent and breakfast was lovely.

The staff, location, and room size were excellent!

Our room smelled slightly of sewer. It was not terrible, just noticeable.

Breakfast was not included. I wish it had been. Front desk staff, especially the blond woman, were very nice. Bathrooms should be redone to eliminate the bath tubs and replace them with showers.

See above