The staff are friendly and helpful The place is cozy

The location is far from the ferry dropping, expect to carry your luggage for hundreds of meters. Also expect that when you arrive to the hotel you have to carry your luggage up some steep stairs. Beware of fraudsters downstairs claiming to be working in the hotel and offering to carry your luggage. The breakfast offered is poor and limited.

Ubicación excelente, a 3 minutos caminando de la Plaza San Marcos y a 4 del Puente de Rialto. La habitación con su peculiar decoración de estilo rococó chic, una autentica maravilla. Pasa una canal con todas las góndolas por tu ventana, nos paraceció MARAVILLOSO.

A szállás frekventált helyen található. Könnyen elérhető minden fontosabb látnivaló. A szoba lényegesen kisebb, mint amilyennek képeken tűnik, de tiszta, igényes, korrekt. A reggeli bőséges.

The room was so cool great air conditioning room was authentic Venetian with modern touch very clean and staff very friendly and helpful only thing is they don’t have a lift you have to walk up a lot and I mean a lot of stairs

It had no lift

Perfect location, very nice and helpful receptionist from Moldavia, room with “climate”, close from ferry, few minutes from Piazza San Marco. Michelin awarded restaurant nearby.

Bathroom needs renovation

Location, great stuff, interesting design

No elevator. The single room in the room was very small

The hotel is located behind St Mark’s Square and 5 minutes away from Rialto Bridge. Breakfast is good and rooms are clean. There is always someone at the reception. There is no lift, so be ready to walk up few floors to reach your room. Everyone is extremely helpful, especially Olga, who will always greet you with a smile and offer her expertise.

Location is very convenient for Piazza San Marco.

It's tricky to find in the maze of streets, but that's fine because it's the best way to really experience historical Venice.

Very near to all city attractions and staff we’re very hospitable

No elevator

Great location, convenient to all the hot spots. Rooms were nice, on the small side, but fine if you're just looking for a place to sleep.

No elevator and because we arrived late the bellman was not available. 4th floor, carrying luggage was a challenge, just beware.

Amazing location, friendly staff !

Location. Very central in San Marco. Staff is very friendly and helpful.

If you have heavy luggage, climbing stairs will be a problem.

Great location, comfortable room and lovely extra touches like wine and snacks free of charge. Shutters kept noise and light out even in a busy area.

Minimal space to put luggage in room due to size but expected based on location.

Excellent staff. Very good location

Pillows could be a little softer

The location was excellent and the staff very polite and helpful. The room was clean and had great mattress and pillow. Also, the breakfast was excellent!

Quite expensive. The canal view was from a window at the third floor. A remark for the city of Venice, not the hotel… they ask for city tax, but the city is very dirty,no respect for the visitors.

staff and location

bit noisy on the canal in the morning!

friendly staff, quiet room, comfortable bed, exceptional location, breakfast was included and good.

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Excellent service, good breakfast.

Very small room and bathroom.