No access to balcony

Very comfortable large bed, well laid out and a spacious room. Very clean and tidy, loved the large window and balcony. Brilliant view of the sea. Very quiet and peaceful. Very helpful, friendly and professional staff.

Excellent location, friendly staff.

Disappointing that the outside pool was closed, when booked it did not mention that it was seasonal. Hotel is in need of renovation looks very tired.

The view from the room was amazing very clean and great facilities can’t wait to go back.

View was fantastic

Amazing stay We’ve stayed lots before,brought my mum .daughter & son in law. Used gym swimming pool.bedroom clean & lovely views.never disappoints

We liked everything

Huge and lots to explore

Dust on the light fittings and on the hangers in the wardrobe. The room must not have been used in a while

Lovely sea view.

When you book a spa hotel you expect to be able to use spa, swimming pool and jacuzzi out of use. I would have liked to be informed about this prior to arrival so I could cancel and book alternative spa hotel, reason for booking this hotel was the spa. Waited 30 minutes in queue to check in.Being charged for parking on hotel grounds.

Nice hotel history

My wife and I stayed 1 night in room 403 and when we woke the morning of check out we were very itchy and uncomfortable. We believe we were bitten all over by bed bugs. We have asked the hotel the investigate if bed bugs are in the bed, and the old bedding that is provided but simply covered with clean sheets and duvet and pillow case.

Seaside grandeur but reasonable es and staff could not have been more friendly

The hotel was absolutely stunning, we loved our stay here,the food was amazing the staff so friendly and helpful, the view from our room was beautiful and our room was amazing

Loved it all, couldn’t fault anything

Bit wary after many reviews said dated. Maybe to a younger element, i would prefer to say it had character. Very clean and well looked after. Lovely large room with great view. Staff friendly. Only 5-10 minute walk to harbour/town.

Walking up the hill back to hotel.🙂

Spacious and good sense of calm

No side table for balcony

sea view , swimming pool, breakfast, large bed

nothing

Lovely view over the sea, comfortable, clean room and warm. excellent parking and perfect breakfast

Room very spacious, hotel great location, reception staff amazing and probably the best scones I have tasted and I have had a lot. Good safe car park

Day guests with loud children hogging swimming pool

The reception area and breakfast room were very nice. Period correct and great features.

The rooms were probably great in the 90s or 00s. Very dated and poor bathrooms. For £300 per night, to not have a fridge and have cheap sachet drinks is poor. Had better £100 stays.

I was upgraded to a sea view absolutely loved it wish I could have stayed longer!

Elegant Hotel, Bed comfortable. hotel clean. Breakfast was good.

Very poor bar service (lunchtime). Sandwiches were door stops, not elegant, more fitting to a greasy spoon. There was not a fridge in the bedroom.

location, view over bay, swimming pool and sun beds, breakfast!! staff!! room was magnificent !

most lifts were out of order, only one for all guests and staff. the walk from lift to room was inclusive of two flights of stairs and three corridors! this was unacceptable, with no sign of repair due. there appeared to be no air conditioning in the hotel and fans were being utilised in the restaurant. health and safety not good S outside hand rails are all worn, rotten and broken with bails protruding. one came off in my hand.

Loved everything and staff were very helpful as my husband is in a wheelchair and needed ramps to go up & down for breakfast but was no problem at all, love the fact they allow dogs to

The location was great for access to the harbour bars and shops. The dog friendly room was perfect with easy access form the room straight to the gardens

The bed was a bit small

Everything! The sea view room we had was amazing, so big and a huge balcony! Some of the furniture in the rooms was a bit dated but didn't bother us! Only a 5 min walk to the harbour and all the bars/restaurants. Parking on site as well. Will be staying here again and can highly recommend.

Great hotel, lovely breakfasts, super staff, and in a great location.

The sea view was amazing, very comfortable bed and the pool was nice, although a bit cold.

Carpet in our room definitely needs updated or at least a good clean. I have a 6 month old who was crawling around the room but the carpet looked very dirty so it wasn’t ideal.

Room and view over Tor Bay wa excellent

Breakfast ran out often and slow to replenish

the view was amazing !

nothing it was all good.

The room clean and spacious. The bathroom was updated and renovated. The view was magnificent. The breakfasts were excellent.

The room furnishings could have been updated.

Parking, lovely friendly staff, beautiful view from our room and lovely interiors / function rooms. breakfast was excellent and bed was comfy

the water pressure in the shower was very poor and disappointing

great building location/ balcony view reception/ parking staff

old and out dated we definitely prefer somewhere a lot more modern and up to date the room had no vibes and couldn’t create 1 with poor lighting and old decor furniture was poor and I couldn’t remember seeing a tv that old and small bathroom was just old food menu wasn’t for use we ate out was a shame