Bien más no excelente

La recámara tenía camas muy aguadas ,, nos salió una araña muy fea en regadera y el servicio de carrito que pasaba por nosotros se fue 2 veces ,, le hace falta una banca en regadera para sentarse o subir el pie para bañarse ,para el precio la recámara no era bastante grande,,,y , para el precio me han atendido mejor en otros hoteles,, como el ventanas al paraíso en Cabo,,, la comida buena más no excelente,,,,aunque debo aceptar que el personal es excelente atento y servicial,,,

Location and updated room

60+% of resort was UNDER CONSTRUCTION….what a disappointment and they should have notified us as this was known in advance to St Regis…when we confronted them about it and asked for a discount on our full fee rate they basically smiled and said sorry…so we will it return here…could have stayed in a VRBO for less or at tge Four Seasons in the same location …we are NOT happy w St Regis after having sober 3 other vacations in their other resorts

Breakfast was great. Staff was great. It was very relaxing. Not a lot to do but if you just want to eat, sleep and read this was the best place to do that!

More activities for children and or general things to do

where it’s located

my room had mold in the walls

I like the people that work there with the exception of management. The pool was great. The food was great. The atmosphere was amazing. My room was awful. It had mold.

my room has mold and it was a battle to get management to recognize the problem until day 4

Very family friendly, staff is excellent

Restaurant food could be better but otherwise hotel is great

it was a great spot

i was offered a rate and a discount for changing my room type and was never honored

Loud music on the beach. The hotel is serving two type of customers, the group that enjoys drinking and partying with loud music on the pool AND the group (older) that like quieter time enjoying nature. Those two customer segments are incompatible in the same resort. Specially when you are paying these kind of prices.