Warm welcome at reception, room was good, bed comfortable

Don't have the scrambled egg. Bar was poorly managed, two people serving one customer five drinks while two other customers had to wait. later the elderly of the two staff went a.w.o.l for over half an hour, so to get swerved I had to go to reception and request someone attend. The younger member of staff was taken away for interview I presume!

My room was immaculately appointed with a good range of in-room tea, coffee biscuits etc. the public rooms were well decorated and furnished. Bathroom facilities were similarly appointed and well maintained. The cleaning done each day was first class.

Nothing

We didn't have breakfast as it was not included in the price , the staff were amazing and ever so friendly, the hotel was clean and tidy and in the perfect location for what we wanted

Other guests to be a little more quiet

Location. Ease of parking. Pleasant receptionist.

Window looked straight into dining room - had to draw blind for privacy. Hot breakfast was buffet style rather than served plated.

The breakfast was excellent.

Location a little bit out from town. Disappointed that there was no Sunday lunch.

Breakfast was excellent, but I wish they would serve earlier. Room was well appointed if a bit small, and there was no heat.

The evening meal is only served in the rather ordinary bar and they serve too late. So I went elsewhere for my eventing meal. My room was cold as one of the upper windows had been left open and I could not get the heat work. So I complained at the desk and they said the the boiler only comes on with a certain outdoor temperature, but they offered a space heater which I accepted. However the space heater didn't work and I had to go to the desk to get a second one. This helped, but the space heater was grossly inadequate and took all evening to warm the room. Even thought the temperature outside was 42ºF, the boiler heat never came on. I am going to start telephoning hotels in advance of booking to see if the guest has control of heat and air conditioning. I am going to stop patronizing hotels where they determine when the heat and air conditioning will be available. Ever guest and every room is different and require different levels of heating and cooling and this decision should not be left up to a committee in a corporate tower where they have full heating and air conditioning. Incidentally, this hotel has no air conditioning.

Soup were excellent. Fish and chips.

I ate quite a bit more this trip, every thing I have were excellent.

Being warm. Breakfast was great. Staff were fabulous at breakfast. Bathroom was nice. Very clean.

Much more expensive than last year. Noise from next door room was annoying. Room was exceptionally small. Pillows were very hard.