Very elegant and cozy in the middle of London. Friendly and welcoming staff, great food and bar.

A bit awkward layout of one of my rooms, with a staircase down from the door 😊

الموقع

الغرف

Absolutely spectacular experience Wonderful staff, very nice and helpful Amazing location

فقط موقعه ممتاز قريب من كل شيء وفندق

النظافه سيئه بالغرف ريحه المفارش وصخه مخاد سببت لي حساسيه بالوجه والجسمً الغبار يملء المكان والسرير

The location and stuff

The room is so small not same the picture and the elevator so slowly

Excellent location

Twin beds were extremely small and not very comfortable

Location and breakfast offering were very good

You can describe a room how you like but to class it as superior is a little stretching the truth. Tiny bathroom, small bedroom, could hear every noise in the corridor, Nespresso capsules had not been replenished for stay. Just adding slippers and a spare pillow should not make it 4*. Very underwhelming. Also the lift was shared by the staff. Went for a drink at the bar - two staff in attendance and two customers and after ten minutes of waiting I gave up.

The hotel is in a very good location. We can say that it is in the heart of London. I stayed in a single room, yes the room was small but it met all my needs. The cleaning was very good. My room was clean every day. The bed was comfortable. The air conditioning was working very well. I stayed here for three nights and will definitely stay here on my next trip to London.

The only disadvantage was that there was no mini refrigerator in the single room

The location only

The rooms are very small and i can hear everything going on outside so no soundproof/ i got two bed rooms that had hot AC and the third room the AC make noisy sounds. I tried ordering blankets but instead they give me a plastic blanket i cant even say that its a blanket .

Nice and location was perfect for what we needed

Location/ decor

Very Central

Rooms and alleyways too cramped up

Perfect location

Rooms were a little small and very noisy, showers were great water pressure and temperature control but too tiny. Lucky I am a small girl but I felt for anyone over 6ft.

Clean room. Comfortable bed. Breakfast delicious. Location is perfect. Close to shops and the underground tube.

The elevator is small and slow. We used the stairs. Whole we were ok with using the stairs, it was not convenient for persons with disabilities, families with babies or older people.

location

The location is the best. The room was clean and every day we have got bottles if mineral water.

The toilet room was tiny. It is a little bit difficult to stay there

Property is well situated

Our twin single room was extremely small and really only sufficient to accommodate one person. We had to ask for extra pillows as there was only one each. The shower was dreadful, little more than a dribble which was either scalding or freezing so completely unusable. We asked for a wake up call at 06.45 and it never arrived. I reported all these issues to staff and was simply told “ we’ll look into it”. No apology made and no offer to reduce the bill.

The single room is very small but it includes all the required facilities

Nothing

قرب المكان من اكسفورد بشاشه الموظفين

حجم الغرفة تسمع كل الأصوات في الممر

Amazing room and staff were so lovely

Nothing it was superb!

Room was normal

Wifi was a bit slow

Great location, close to the metro and Oxford Street. Great breakfast, with buffet and a la carte options. Great staff, they helped me to receive packages and delivered them directly to my room, so nice of them.

Nothing.

Some people whom stay , smokes, cigarettes, and weed. The smell disgusting and very bad and There is a lot of noisy. They have only one elevator, which is always busy not recommend for anyone.

Friendly staff, willing to go above & beyond! Lovely clean rooms, great value for money as London accomodation is vey expensive in that area!

Nothing!

The staff were great. They were only too happy to help.

You could hear the boards squeaking above you when people walked around

Friendly and obliging staff

Some rooms have large air-con fans outside the window

Staff & location

The size of the rooms very small... it is less then the 15m mentioned in the booking