Room decor

Right in town and close to everything. Very warm and good sized room. Restaurant was nice.

There's Bath Tub. The room is big.

The door is a bit difficult to lock.

good sized rooms. good breakfast. nice and clean. restaurant was good value for money and tasty.

Good sized room, warm and comfortable with plenty of hot water. Decor was a bit dated and well worn but everything worked fine and no complaints at the price! Excellent value and central location in Fort William with free car parking. Friendly reception staff.

Nothing.

The location of the hotel & staff.

The double beds are pretty small.

Being central

Food could have been better

The location of the Hotel is very easy to find. The checkin experience was very smooth with the friendly help form reception. Rooms are warm and nice to stay. Free parking is offered.

The rooms we booked should have been 1 double+1 single. However, after we entered the room, we only found 2 singles. This is a bit confusing. But we did solve our problems internally with other travelers in our group. Also, the breakfast could be better for that price.

Location was good breakfast good on the first morning,quite poor on the second morning staff polite

As above

great shower

the windows cannot be closed completely

fabulous location. good value for money

decor in residential areas a bit tired

Great location right on the edge of town with good free parking. Warm and welcoming reception area with plenty of places to relax including the bar. Friendly staff. Good views from the rooms on the Loch side. Incredibly powerful showers!

Needs a little bit of TLC, slightly dated. Mattress was very soft but surprisingly comfortable. Get what you pay for

Good and plenty available

Nothing.

The bathtub, breakfast

We were in room 232, do not stay in this room it was on a massive slant. When you get up in the middle of the night half asleep , just about fall out of bed and fall into bathroom. My glasses slid off my phone on the bedside table. This was an expensive place to stay for what we got. I do not recommend. Dinner was disgraceful my roast pork was like cutting through stone, no finesse about it at all. I really should not have paid for it. I did mention the room when I left and she was surprised. Oh dear. 2 stars for me.

Lovely staff and very helpful.. Comfy beds.. Very good food in restaurant. Basic but hot, well cooked and a good portion.

Looked dated. Too much brown everywhere..

Perfect location especially if going on Jacobite train as it's next to station. Staff were all excellent, helpful and friendly. Food was great with varied menu and breakfast had a good variety of hot food. Service staff responded to problems immediately. Discount was given to compensate for problems

The refurbished room we had didn't have heating that worked due to timer problems. We were moved to a bigger unfurbished room where heating worked but there was a fault in hot water tap for shower.

location is central

very run down building and rooms requiring serious upgrading. Bed was way too hard and room was too warm. constant noise all night from some sort of machinery/fan system. couldn’t access the internet connection from my room as wasn’t picking up the free Wi-Fi. Breakfast was average but did have plenty of choice. the room rate is way too high for what you get.