Location, space, storage, cleanliness, decor.

Shower was absolutely terrible, view wasn’t the best.

Very clean and staff went the extra mile. Bed was very comfortable.

Nothing

Great facilities and location

Nothing

Clean, friendly and good value for money.

Room very comfortable ,shower amazing complementary snacks excellent

Nothing

La amabilidad de la recepcionista, no dudo en ofrecernos parking con techo, ya que estaba el hotel con poca ocupación y estaba nevando bastante.

Por decir algo, la habitación era algo pequeña. Pero aun asi estábamos cómodos.

Le personnel était disponible malgré notre arrivée tardive

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Great location especially if you have finished the west highland way as an 2 minute walk from the end of the way. Excellent breakfast with friendly staff at reception and throughout the hotel.

Excellent breakfast and served quickly.

Everything was great. Great value, welcome amenity basket awesome including bottled water and treats.

Nothing it was wonderful.

Location, level of comfort was great and very friendly staff.

Nothing.

飯店提供的網路非常快速，早餐非常美味，浴室熱水很熱，房間暖氣非常溫暖，接待與服務人員非常親切，位置非常理想，價格很實惠，整體表現佳。

無

There were amazing a few days. It was wonderful. The room was very clean (room service everyday). The staff very friendly and polite. Great location - very close to the centrum of the town.

A very comfortable bed in a room with modern decor. The nespresso machine and complimentary drinks and snacks in the room was a nice touch.

No parking available and the bathroom was very small.

The room was well heated which was good as it was around 0 degrees the nights we stayed. The Scottish tea cakes and crisps were a nice touch as was the bottle of water to fill the kettle which didn't fit under the tap in the sink. The hotel was a decent price and we liked that we could walk along the high street to the pubs and restaurants in the evening.

We had a lot of wet clothes after hiking Ben Nevis in the snow so could have done with a couple more hooks in the room (there are a few which would be fine when it isn't winter). We had a road-side room which was noisier than expected but I had asked for a view of the mountain so fair enough... The hotel is pet friendly and we did hear dog barks a few times. The duvet cover was too big for the duvet so the top foot of it was just cover and no duvet - turning it round we had the same issue. No-one came to service our room between our first and second night, not too much of an issue but I wasn't aware that there was apparently no housekeeping. The shower, even using the curtain, made the bathroom floor wet which didn't evaporate/dry quickly.

Beautiful room

Great room and great food

Shower was weird, with a curtain and super small

Neat, clean, very comfortable,warm, great breakfast and friendly staff

Breakfast was superb, and the room was perfect. I loved that they have the Highland soap company products in the bathroom.

I thought I might have got a complimentary drink for my birthday but didn't get anything.

Modern, clean and close to the centre of Fort William.

Nothing.

Clean. Lovely rooms

Nothing not to like

Posizione ottima Stanze grandi e accoglienti Letto comodo Arredi bellissimi

Great staff provide a really good atmosphere. Great breakfast with professional and friendly service.

Some bedrooms are a bit tight. Better solution to coat hanger and clothes storage required.

Super

The room was spacious and the location was very central.

The decoration the bed was comfy the room was warm the shower was great the staff were very friendly and very helpful

Was only one chair in a double room with two guests

Bella camera, posizione ottima, parcheggio.

Non è esattamente un hotel, colazione non disponibile.

Very clean Lovely hotel Nicely decorated Cosy

Not really a dislike but strange a hotel doesn't serve food in evenings or barsnacks. What a way to lose out on money. We gave it to other places.

Lovely clean and comfortable room

Breakfast was very disappointing.... Had to ask for breakfast and once it arrived, it was barely cooked and luke warm. Very disappointing and definitely not worth £15!!!

Sehr Freundliches Personal, Gepäck konnte vor dem Check-In abgegeben werden. Zimmergrösse genügend, aber dafür sehr schön eingerichtet Super bequemes Bett (für schwere Personen eher ein bisschen weich :-) ) Frühstück hat uns sehr gut geschmeckt. Auswahl ausreichend und frisch zubereitet

Die Grösse des Zimmers ist gerade so ausreichend, dürfte ein bisschen grösser sein.

Excellent place to stay.

Nothing

Very great location, central in Fort William, perfect to be close to restaurants or else

Parking: description on Booking says "No parking" while they do have a parking just in front of the hotel, so we parked our car farther away and paid inecessarly Bed: booked for a Triple room with our child, however they did not prepare the bed, the bed linen was there in a bag for us to make the bed.. Clean: bed sheet were very stained, bathroom had damaged painting