Spacious room, late check-in

It said “24h reception”, however this was not the case. There was one guy who gave us the keys and didn’t speak a single word of English. He pushed us to pay immediately cash in the middle of the night, latest 8am in the morning, although on booking it said paying by credit card. The next morning we were told it is possible to pay by card in the evening at 9, but nobody was there at 9. At 10:30 finally someone showed up in our room and although I was already in bed stayed in there for 40min (!!!) because he couldn’t handle the machine. Finally my boyfriend took the machine and it worked in 5s. So to summarize, the guy was really unfriendly and communication was not possible. If nobody speaks English, please say so in your description, but for 80USD a night I expect so.