l'accueil à la réception et la salle de bain très confortable

Le radiateur qui dans un premier temps était éteins puis je l'ai allumé ce qui a fait du bruit toute la nuit. les chambres sont mal isolées du coup on entend tous les bruits du couloir !!!

L’emplacement

Le nettoyage et rangement de la chambre n’est pas fait chaque jour. Un peu vieillot. Matelas très inconfortable

centrally located. property staff were great, clean property, nice bed. it had all the basic things. overall comfortable room.

I made the reservation about 9-10 months before. for some reason the changes made to my reservation via booking.com during the time of reservation and a few months ago didn’t reach the hotel at all. I had cancelled a room and a family’s booking, but it was still showing in their system. so check-in process became a little lengthy as we had lots to explain and show. I am vegan and requested vegan dietary for the breakfast buffet. which was plant based milk and any nut butter like peanut butter. I had no response from the hotel for long (it could be because they were not getting updates about the booking) and later during the check in the hotel confirms that they can fulfil the requests but there wasn’t any arrangements on the breakfast. the manager mentioned it will be available for the next day but even on the next day but it wasn’t. lastly, the hob in the room was not working. I had to chase few times to get the fixed. they replaced it but it was on the day.

Ideally located right in front of the tram stop (free local travel with the pass provided by the accommodation). Great to have the kitchenette for self catering. Had enough utensils to create simple meals. Supermarkets close by. Modern, quiet rooms. We were happy with our room.

Facilities list stated there was a washing machine but there was none, so this was misleading (we travel for a long time so this was important to us). Hotel can arrange a pick up linen service, which I imagine would be very expensive. There was a laundromat close by which we used.

Fabulous fully automatic espresso machine in the breakfast room, as well as a surprising variety of food! So easy to arrive by train, and the hotel provides free public transportation card to tourists. The tram stop is in front of the hotel.

Well situated infront of the tram stop. Supermarket nearby and good variety of restaurants, shops to wash clothes. A nice green park with benches to relax. Personnel was very nice and eager to make the stay pleasant. I could leave my luggage at the reception the following day. Spacious and clean studio, one of the cleanest beds I have seen and comfortable.

Very simple breakfast

The staff at Starling Hotel went out of their way to be helpful and accommodating. The room exceeded our expectations - one of the best out of the 9 hotels visited on this trip!. We loved having a self-catering element while still benefitting from the travel card hotel perk.

The only improvement would be the air-conditioning, which was a bit too noisy. At night, we preferred to open the windows as traffic noise was less than air-conditioning noise.

The residence was spacious,had eveything needed, was very clean. To have our own small kitchen and refrigerator was a big plus!

Breakfast choices need expanding. If the hotel charges 15CH per person, it definitely needs more than 1 tomato cut in thin slices as vegetable choices...