location

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

Convenient location, included breakfast buffet and service!! The pancakes were everything!

Call me greedy but I wish they'd a had continental lunch and dinner as well. 😋

the location and the breakfast

WE were close to All family members that live in Monterrey

Everything was good.

nothing

Do not stay in this hotel since, the moment I entered the room, I knew something bad was going to happen. The first thing to note is that nothing compares to the pictures in this app; it is the opposite. Secondarily, the place was dirty, but they mentioned that it was a clean room. I noticed hair on the sheets, and dirt stays all over the sheets. The most gross thing was that the pillow had yellow stains and didn't even have a cover. Several years ago, we stayed there, and it was totally clean. My husband and I stayed in this place just because it was in front of my sister-in-law's department, but never again would we rather stay in the Fiesta Inn. We canceled our stay and left. Hopefully we get a full refund.

Perfect location. We have stayed here since 2001. Great kitchen staff.

MOLD on shower walls,,, shower missing one shower door,,, no hot or warm water for three days,,, towels were dirty,,, blower fan inside bathroom not working and nats and mosquitos were always inside the room because where the blower fan was, lead to outside atmosphere. And we were there eight days/ WE thought that they would replace the motor of the blower fan. Not, I bought Clorox for the mold and also on the insects inside the bathroom. A few other other things, but not as important as the above mentioned. BUT WE LOVE THE LOCATION AND WE WILL GO BACK AND HOPEFULLY ROOM # 145 WILL BE ALRIGHT. GREAT PEOPLE WORKING THERE.

We have been staying in this area since 1996. Sleep inn use to be a Best Western hotel for many stays since I started visiting Monterrey. Everytime it was full we would go to WYNDHAM , almost across the street on Universidad Ave. We would just show up with out a reservation for about twenty years before we started using our cell phones to make reservations.

Well, I'll just list them. Sunday we were in room#133 down stairs.It was Okay. Monday thru Monday, ,, we are down stairs in#145. THIS room has a small closet for the eight days that we will be here. Fan in bathroom does not work.its missing a door in the shower and water going on to floor. NO HOT WATER.. MOLD ON SHOWER WALLS. BUGS, MOSQUITOS INSIDE BATHROOM , BECAUSE FAN IN BATHROOM NOT WORKING.

Great location and good parking lot

Room was not ready on time, rooms are old, some of the appliances didn’t work, bed was not very comfortable

The pool was nice

The restroom was small, the room had poor lighting. The tv was not able to put the volume up

location

the sink had a slow drain, the main room was dim with both lights on. we had the curtains open during the day to help with lighting, very dim once the sunset

it was very clean

doors we un able to close properly called front desk and still was let like that it got kind of fixed till the second day had to go to front desk to make that happen and the next day it was the same door would not close again

Friendly, peaceful and great staff and location

Everything was fine.

its not like the photos

clean