Convenient to go to main shopping area. Bus drop off is convenient as it is at the hotel area itself.

The first room allocated to us has faulty toilet flushing system. we asked for a change of room because its very inconvenient to use the toilet as our stay was 3 nights. However staff granted our request and we are thankful for it.

expensive no included breakfast and TV cannot watch

Breakfasf excellent, swimming pool scenerary very nice, near shopping area

Clogged sink but the maintenance team fixed the problem promptly

All is Perfect Staff very helpful Best in town Love it

Coveneient Location

Location is near to malls.

No aircon on my 2nd night there. Difficult to get a lift. It’s always full when going up/down.

location

limited lists plus breakdown of few that caused nightmare to commute out of room, poor customer service from staffs, they do not have proper system or trained personnel to address long queue, i checked in at 1.30pm, requested to come back to collect the keys, and upon return at 3.15pm i had to wait in a long queue , when i made noise the front office staff assigned defected rooms without lights, phone line and basic amenities. came down to reception to look for the manager, i had to wait and no manager turned up, and the staff had no courtesy to come up to you but you need to keep walking back and forth to the reception! they gave a replacement room with upgrade, the manager did not show up but called, find the manager can’t converse well, the staffs are lacking in courtesy, often defensive instead of being a apologetic.. Had to remind them to supply basic toiletries.. poor service overall, i didn’t even bother to visit the malls at surrounding and don’t think will return again to this hotel

Breakfast was nice but needs more variety. Can change the menu every 2 or 3 days.

Room Service was very slow. Hotel needs to be refurbished.