I stayed at this hotel twice. Excellent base for exploring Lastarria and other sites and just steps away from the park (perfect for dog-watching), fine arts museum, shops, great restaurants, bars and cafes. Staff were very helpful with transportation requests (these are outsourced and the service provider is very efficient - great airport transfer service), printing of documents and holding luggage while travelling to Rapa Nui. Breakfast was more than ample - the traditional South American offerings with some additional items such as a small selection of roasted vegetables, tomatoes and avocado. The hotel provided some nice touches such as a computer for guests, water throughout the day and coffee with some small snacks in the lounge area. Comfortable rooms with a small balcony and desk. Lovely experience and I would have no hesitation staying here again.

The hotel ran out of milk one morning at breakfast. Since there were shops just steps away, just a bit surprised that this was not dealt with.

Muy bueno

Nada

Wonderful hotel. The rooms were comfortable, staff was pleasant, food was excellent. Decorated beautifully and the location was amazing

We had to move our dates around a number of times due to weather delays on other reservations and the staff was so helpful in making sure there was a place for us to stay.

Great location, very stylish, excellent value

The room was a bit small

The staff and location are great.

My room had some broken tiles, loose towel holder (it would not hold the towel) and light fixtures.

the bed was really comfortable

there was more street noise than I would like

great location, helpful staff, delicious breakfast, lovely interior & exterior, cant really think of anything we didn’t like!

aircon in our room was rather temperamental - couldn’t get it to change off auto.