Crazy good location, beautiful scenery, nice design and very clean.

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The house itself looked as what is shown. Clean and spotless when we arrived.

• The LOCATION is not as advertised - it was very far from the city, and the only convenient way to reach it is by taxi (especially if you want to visit the tourist areas). It is also hard to call a taxi from the property (had to wait almost an hour for someone to accept). Not to mention, the taxi prices are high if you are going to tourist areas like Ponte Vecchio (easily €30 euros, one-way). • The pictures provided do not show that there is a LONG WALK (about 10-15 mins depending on how fast you walk) from the gate of the property to the actual house, making it very difficult to reach the house if you have multiple luggages without a car. I would also not recommend this place if you are traveling with elderly — see the picture I attached. • We were not informed that AIRCONDITIONING IS “NOT ALLOWED” in September. Although it isn’t completely unbearable at night, it is still very uncomfortable as there is no form of ventilation aside from opening the windows, which would then invite mosquitoes inside. I don’t understand why this isnt even mentioned by the owner beforehand. This is a major consideration for our family, and had I known this isn’t available, I wouldn’t have booked here to begin with. Very frustrating when the owner does not even offer any form of apology for deliberately not providing this information. • Given these, my family and I decided that we couldn’t stay here for more than 1 night and had to forego the rest of our stay. I informed the owner about our difficulties the same night, but he didn’t even bother asking or knowing more about our experience. I notified Booking Customer Service about it but it seems the owner also is not interested to compensate for info that he did not mention in his listing. Although we were not expecting a refund any way since we just wanted to leave and enjoy the rest of our vacation in a place that suited us better, it would’ve been nice to get some semblance of care from the owner about our experience.

We chose this BnB as we thought after weeks of planning our month stay in Italy and after a few days in bustling Rome it would be nice to relax in a quieter place with a swimming pool. The plan was to explore Florence in the morning and get back to relax at the pool after 15h00. But unfortunately this doesn’t work so well as getting in and out of Florence is not that easy and quick! The room was ok... we did have WiFi!

This location is about 6 kms out of town(Florence.. we didn’t have a car) This doesn’t sound far but with the normal traffic issues it takes about 35 mins! We chose to stay here as on the website it made out that the bus service.. only 900m walk operated regularly! ! Firstly it was a much longer walk ..secondly we waited over an hour for a bus into town together with a few locals who were cursing the transport system! We arrived on a hot summer day ... not even a bottle of water in the refidgerator! This is a self catering rental but except for a roll of toilet paper in the bathroom there was absolutely nothing else! We had to immediately walk 2kms to the nearest supermarket to stock up with basics and get a taxi back with our bags of purchases! There are 3 different coffee machines in the kitchen but not one pod or bottle of coffee to use... now really do rentals expect tourists to travel with bottles of coffee...milk.. for a few days stay? There is an aircon system but they would not let us operate it as it only goes on 1st July despite the 35degs in late June!

It was so peaceful, and the facilities were great. Fabulous pool to relax in after sightseeing. 1km walk to the local train station and a few stops to Florence S.M.Novella station

Nothing Simone was so helpful

Very clean and peaceful. Traditional Tuscan house. Good sized swimming pool.

The apartment was lovely and the sofa bed was good for our son but the ‘double bed’, which is actually two single beds securely connected was too hard. No mattresses on wooden Sun loungers so very uncomfortable to relax on. We were asked to separate all waste but only one bin in the entire apartment, so that was not practical. Toilet rolls were not included in the cost of the apartment. Very little helpful information in the apartment. No information about how to use the induction hob, no written explanation of if/when linen would be changed, or that toilet rolls weren’t supplied. No correct information about what times the pool could be used. We were told 8am - 8.30pm but in reality the pool was never manned so it didn’t really matter when it was used. Host didn’t explain that he preferred being to be contacted using WhatsApp rather than text. No time slot was given to say when host was available for questions and then he seemed to get stressed if questions were asked. No information was left about any local restaurants etc. Host was friendly some of the time and then very abrupt and rude at others without taking responsibility for the lack of information provided.

Swimming pool, location in Tuscan hills

Walk to bus/train stop in the heat

Great location. Lovely house. Nice pool as weather was hot. Nice kitchen and living area.

Would be best if the Aircon option was simply included in the price in summer. An electric kettle to boil water for tea would be good.

The house was beautiful and the view from our room was just lovely! Be able to see the Tuscany landscape is not something you can forget. Amazing place!!

No complaints