Temiz ve rahat

The rooms were warm, which was very good because the temperature outside was low. The bed sheets were clean and the cleaning ladies were very nice and kind. The price was very acceptable.

The sauna and Turkish bath were not in operation, nor was it indicated anywhere that they were not working at the moment. The offer on booking that it exists was the main reason for choosing this hotel, even though it is not in a very good location (far from the center of Sarajevo - car needed).

Breakfast room was spatious. Check in and check out processes were quick and smooth.

Breakfast hours were untill 10am. But after 9am the staff started to say that some breakfast items finished. Seriously? There were no paper napkins available at the breafast menu tables, coffee machine did not work properly, on Sunday there was 1 day old bread at breakfast. Seriously not worthed a 4 star hotel. A very important matter: hotel basicly has no parking and car needs to be parked on a private yard around 50 meters away. The bed in our bedroom was squeeking so badly... no need to continue.