The area is lovely! great amenities!

we stayed at room 503, on our first night it was okay. but after it was checked by house keeping, on our 2nd day. we have had bed bug bites. transferred to room 307, unfortunately there was a cockroach

Perfect conditions for rest, perfect room with the excellent bathroom, wonderful swimming pools, preparing gluten-free dishes for the child, special thanks to the chef, helpful staff.

Rental of bikes should be free of charge, especially since we were not allowed to go outside the hotel

very clean and modern

was all good

privacy and exquisite detail of the place

food was okay

the villa with pool was great (even though a bit too much chlorine) and the view we had was amazing. staff was very supportive and friendly (and slow). good variety of activities available.

activity equipment outdated. gym equipment sticky and badly maintained. owners were visiting and our booked activities got cancelled without letting us know in advance due to owner meetings. breakfast was very bad and only 1 glass of juice per person - everything else was at an extra cost. wine was poor quality. doesn’t match 4-star expectations. no international restaurants nearby.

spacious, clean rooms. lovely staff and facilities.. amazing horse riding lessons too

little bit too far away food wasn’t great

The room and facilities

The room and grounds are fantastic, as is the facilities. Staff are very friendly and helpful. They would be a credit to any establishment. I couldn't praise them enough. From the guys clearing the beach of seaweed, the gardeners clearing the leaves, (a thankless task for both in stormy conditions), resturant staff that accommodate your every request with efficency and a smile. And the gym staff and Michael (very knowledgeable). Working long hours but nothing was too much trouble.

We broke a glass in the room and were charged. 250 peso for a standard tumbler!!! but accidents happen. The fact they wanted to charge me for hot tea for breakfast... I could have had iced tea for free 🤔 I'm English, need hot breakfast tea to function 😅🤣. Requested tea bags to our room on a wet and windy Christmas day about 10am, One and a half hours later, 3 teabags arrive for two Brits, to last the day, really!! Coffee free, tea bags (standard) must be more valuable than rocking horse ****. Wonderful bath and shower, insufficient hot water for either to enjoy. Great facilities, why be so tight on such basics that are so cheap to supply??