The hotel owners were so kind and accommodating. They went above and beyond when a member of our party had altitude sickness - offering her tea and space to lay down, even after our official check out time. Paola helped to coordinate a tour for us. Highly recommend staying here.

Staff were incredibly helpful in organising activities and bike rental

Staying at this hotel feels like being welcomed home by your family. Great value for money, spacious room with a beautiful view to Cotopaxi and excellent location, just around the corner from the main road with several restaurants nearby, are among its excellent features, but the breakfast stands out for the kindness and care of the lady who will set the buffet and prepare eggs a la carte for you and who will remind you of your grandmother almost inevitably. The hotel manager was just as kind and helpful. I wish we had stayed longer.

The remote control did not work in our room, but we did not even bothered to ask for a new remote because we were just enjoying the view to Cotopaxi and resting. Had we done so, I am sure that the manager would have solved the problem. We just did not want to bother her because she was so kind to us.

we got an upgrade to the suite, which was nice. Staff is amazing and really helpful. The buffet style breakfast is nice. A lot of choice and freshly made eggs of choice.

The water was not consistently warm, so we couldn’t really use the bathtub…

The hotel was very nice and Paola was even nicer. she made sure we had everything we needed. The breakfast was the best we had in all of the 8 places we stayed in Ecuador. The double jacuzzi in our room was super for a soak after our tour. Our tour to Quilotoa was arranged perfectly and our guide was exceptional. We were given a small gift on checkout. Just all the little things were very nice!

There was an over $850 hold placed on our credit card which we were not told about.

A great hotel. The rooms are very modern and large, our room even had a jacuzzi. The shower has enough water pressure and hot water. The beds are comfortable and long enough. The staff is very nice and helpful and speaks perfect English. Everything very clean. The breakfast is very fine, with eggs, bread, fruit, flakes and yoghurt.

the staff were very helpful, the rooms great , nice and quiet . well situated for visit to Cotopaxi .

nothing at all

Modern hacienda style building with 20 rooms and secure parking. We spent 1 night in a 40 sqm room with huge whirlpool and fantastic Mountain View. Owner family operated, wonderful senora provided a warm & cosy atmosphere. Breakfast in buffet style far above standard.

Finding the entrance not so easy, Google underperformed here.