Very friendly well-meaning staff. Beautiful pool, room, view and facilities. Great bathroom facilities. Complimentary Afternoon Tea was a bonus. A breakfast box can be provided if you're due to be up and out early.

Only a few minor gripes: 1) The last shuttle/transport from Ubud is at 17:30, so a little more flexibility would have been appreciated! 2) Staff were unwilling to provide milk or creamer for the hot drink facilities in your room - so make sure you're happy with black tea and/or coffee! 3) The Hollandaise Sauce served with the Eggs Benedict was more of a sparing dribble rather than an amount sufficient for the dish. Come on Jannata, it's not going to break the bank!

We liked the views around the hotel and the view from our room.

The value for money is not good, compared to other places.

The view from the room was exceptional. In the evening you could hear the monkeys calling in the Forrest echoing through the valley

Quiet, very friendly staff

A gorgeous small hotel hidden on the lush green of Ubud, with a lovely personnel. We loved the nature, tranquillity, the staff, overall a beautiful hotel.

The pool it’s not heated and the water it’s quite cold. My daughter didn’t want to play in the water for that reason.

Overall resort was beautiful, breakfast was generous, room was clean and spacious and staff were friendly.

Pool was smaller than expected

Stunning views across the jungle. Staff were so helpful. Lovely floating pool breakfast and loved the cookies every night left in our room. Majority of the food was really good.

Location was a bit out of the way but we didnt mind taking taxis

Everything about this place is perfection. The staff, the view, the spa, the pool. Even the local cat was a total sweet heart! I cannot recommend this place enough… our only down side here was not booking for more nights!!!!

Nothing!!!!

Magnificient hotel in Ubud. One of the best hotel I ever stayed in my entire life. The staff is so friendly and kindful, they didn't allow us to carry even 1 bag, they took care of all of our luggage. They welcomed us with a hot towel and delicious welcome drink. The rooms were spacious and very luxurious with all of the facilities we can think of (they even provided flip-flops and mosquito repellent). The view of the jungle is fascinating. You can enjoy having a hot bath with that incredible view from your room. The breakfast was very delicious with different varieties. We really enjoyed the free homemade cookies they gifted us on the second night of our stay. We enjoyed the stunning view while swimming in the infinity pool, we even ordered a floating breakfast and it was such amazing experience! Would recommend to anyone visiting Ubud, you will not regreat your stay in Jannata, I promise!

Nothing

We loved everything ,,, the staff, the food, the spa experience, the beautiful pool and jungle outlook.

The noise from the people staying above us, next time will request a top floor room.

Beautiful property. Very good staff. Quiet location away from the very busy Ubud Town.

The lunch/dinner food was ok.

This resort was a highlight for us, one of the few places in Bali where we got to relax and spend a lot of time in the hotel. We got a room with a private pool which was a definitive highlight of our stay and one of our favorite hotels because of that. The room was great, internet worked well, and breakfast was also very delicious. A pleasant surprise was the availability of shisha for rentals at the restaurant and pool, a nice little vacation add-on for me! We got massages twice and the massage area was beautiful as well as the yoga area above it (though I didn't use it for Yoga). We had torrential downpour one night after dinner - and it was very nice they had umbrellas, and its those details that make for a great 10 rating!

I think I saw this in other reviews, so it is not something that I didn't like just something to note is that there are lots of stairs. If you want a private room with private pool assume you will need to walk more than if you're staying near the crowd and by the pool. But, we knew this and were prepared.

Staff at front desk and restaurant were all amazing! Very attentive. This resort was so beautiful. Very well maintained. Food and cocktails was also excellent every meal. Did not disappoint. Lots of choices on their menu to choose from.

The spa treatments and therapist could use some refining. My treatment wasn't as relaxing as I'd hoped for. The only disappointing part of my stay at Jannata.

Las instalaciones

The breakfast box

Beautiful location with stunning facilitties. The staff were gorgeous. I will definitley return.

The spa treatment was disapointing. Yoga was fastastic but I would have liked it to be every day.

the staff service are excellent. great facilities . beautiful hotel. suit for a couple but I’m happy staying there as a family too

what was not to like? we had the 2 bed villa with private pool and it was bliss, we were looked after like royalty! our children were looked after and loved like family and it made us feel so at ease! the place is immense, free shuttle to the town, floating brekkie! Thankyou Bennie and Novita, you guys were amazing ❤️

Actually, what I liked the most is how respectful this Resort and staff is , for me it was 5 stars not 4 , i really recommend everyone to book with them You have all what you need in this hotel from Spa to restaurant to swimming pool and even Yoga sessions The area is quite and not far from Ubud city center with Scooter or Car

Nothing Everything was perfect

My time at Jannata Resort was the highlight of my month long travels through SE Asia. The staff was all English speaking, incredibly knowledgable, helpful and welcoming. Upon our arrival (Jannata picked us up from the airport for an additional charge) we were told there was an issue with our reservation so we'd been upgraded free of charge to the private pool villa! The room was beautiful, it was very clean and everything was updated nicely. It's rare the real thing is as good as the photos. The resort is a bit out of the way from downtown Ubud but Jannata offers a free shuttle service multiple times a day and were flexible on if we wanted an earlier/later pick-up time. We mostly ate at the resort restaurant and liked everything we had, they offer Western and traditional Indonesian options for all 3 meals. I even did a floating breakfast for maybe $15, just be sure to book a day ahead! They also offer room service all day, but breakfast has to be ordered the night before. The spa is wonderful, we got a couples massage and then I got a body scrub complete with a flower bath (very affordable and can be booked same day or next day). I enjoyed my time at the spa so much I booked a facial for the next day that was also wonderful. We were there for the full moon, so the resort through a full moon dinner with a traditional Balinese dance performance! Overall, this is a wonderful resort for couples or anyone who is looking to relax poolside in the beautiful nature of Ubud.

One thing to be aware of is that there are a lot of steps throughout the resort. There's probably 4-5 flights of stairs between the spa/yoga center and the lobby/restaurant. If you have a mobility issues this might be a problem but otherwise it's not a big deal.

1) Rooms are good spacious and bathroom is also very neat and clean with bathtub. 2) Very beautiful jungle view from room and swimming pool is also really nice. 3) 2-3 Veg. Options otherwise its all non-veg but Food quality was really good and breakfast was really nice too.

1) Location is at height and bit secular place so you need to take scooty compulsory from hotel for travel. OR stick to the local bus pickup time from hotel. They charge scooty at bit high price as they know people will have to take. No other mode of transport so. 2) Property has lot of greenery so expect Lizards and many different Bugs and Mosquitos around and in room. (Hotel provide good quality mosquito repellent) 3) I took some veg food with me and i asked resturant to send some lemon and onion slices to my room. They asked me to come down and collect since it was free item. ( This was the most disappointing part of the hotel ). Anything you ask for free, you have to go to restaurant and take. 4) Masaage in the hotel is not upto the mark and charges are very high.

I like everything about this place, the staff, the views, the location. Waking up in the morning with the amazing view of the valley and the sound of the birds, waterfall is just an amazing experience. This is the place I will visit again and will remember on my books. We had so much help during our stay. We stayed in different villas and they were all beautiful. We had a private pool villa and another one with the valley view.

There's nothing bad in this hotel. I would like to add the pictures to this website. Don't do its judgement, this place is better than the pictures they have uploaded.