A great welcome by reception staff. A welcome drink why they explained things with an overview of the city. A nice touch. We were upgraded to an apartment so we had a full kitchen and clothes washer. A welcome addition after being on the travels for 4 weeks. The room was a loft room. Didn’t effect anything except the person who gets the side of the room at the lower sloped side of ceiling. The location hard to beat. In the old centre. Short walk up through headland park. Short walk to La Concha. A short walk to commercial centre. A short walk to Gros.

The sloping ceiling on loft apartment but appreciated the upgrade. There was an electric juicer that was useless. The kitchen knives all blunt. Minor issues. Just feedback. Seemed a little pricey as it was early May so not high season. But considering the location I guess worth it.

What an amazing little boutique hotel. It's punching well above its 2 star rating. The guys at reception were super friendly and helpful, from the welcome drink on. The rooms are clean and chic, the bed is very comfy, the Smart TV is a great touch, shower excellent. The best thing though, is the location. Walk directly into the best pinxto bars in town, to the beach, or jump on a rental bicycle and explore the entire San Sebastian. We thoroughly enjoyed our stay here and highly recommend the hotel.

Honestly, there isn't even a small nit pick for this hotel. It was a perfect experience.

Accueil du personnel , décoration de la chambre , originalité de l'hotel

-la salle de restaurant est commune avec le hall de réception , et sa décoration est trop impersonnelle et banale , en total déphasage avec le reste de l'hotel , dont les éléments décoratifs sont extraordinaire ( chambre , escalier etc ) - Sans doute à cause de la période , le petit déjeuner n'était pas en buffet et trop succinct .

The breakfast was cooked to order and the staff helped with tips for and directions for the day

Nothing. It was perfect for us

Topp beliggenhet, og et veldig serviceminded personale!

Intet

Perfect location, very helpful friendly staff, very comfortable and great design.

Very minor - no water kettle in room

Great location but can be noisy and you see people walking by your windows

450 Euros / night is not a good value They don’t clean your room/ no water / minibar / a kind of a joke. Will not stay there again

Really in the center of things in old town. Beautiful views nice facilities.

It was very close to the old town and the beach.

Poor view.

Perfect location on the harbour in old town Stones throw from pinxto bars Welcoming drink was perfect Lovely staff Clean peaceful

Nothing

Great location, room and an outstanding team.

A touch noisy at times as the hotel is next to a busy bar.

Location, style comfort and helpfulness of the staff

Nothing

Everything perfect location and friendly staff

Nothing

Liked the location. Close to restaurants and not too many people moving around.

Nothing

Location and staff

None

Staff were extremely helpful and welcoming. The room we had was exceptional with a great view of San Sebastián. And the location was absolutely perfect in the old town.

N/A

Great location in old town with very friendly staff. 

Location was excellent. The staff were incredibly knowledgeable and gave great recommendations. Room very clean.

We like it all

The location is excellent just a few mins walk from the harbour and beach

Should of had a savoury menu for residents during thunderstorms when couldnt get out to get food

the location is perfect and I appreciated the a la Carter’s breakfast

no tissues, no separate shampoo and crème rinse

Perfect location, amazing staff, all rooms and facilities amazing.

Nothing.

Good location in the Old Town next to the sea and the mountain. Delicious restaurants, pintxos places and bars around the corner. Welcome drinks and guidance upon check-in, water waiting in the room, good toilet products. Friendly staff.

Fantastic location and lovely staff did everything they could to make sure are stay was perfect.

Very attentive staff and delicious breakfast which was excellent value for money.