We liked everything about this lovely hotel. our room was clean, quiet and comfortable, and had a large balcony with pretty antique railings. The room was modern, clean, quiet, good shower and the beds are comfortable. The hotel is actually bigger and much nicer than the photo they’re using on booking portrays. We were surprised that it was more than the little guest house that the photo shows. It actually has a very large restaurant area, pastry shop, etc. The staff didn’t speak much English but we’re kind, and of course google translate worked fine. The location is also perfect, right across from the river and very near the Grand Bazaar and other tourist sights. Breakfast is included and was a great start to our day.

There was nothing we didn’t like.

It was cosy, warm very central and just what we needed. We had a great view from the window.

We couldn't get the shower door to close.

It is a very nice hotel. The room was west european standard and super clean with a big balcony. All in all for a reasonable fair price. The city Gjakova is must seen city in Kosova and the hotel is located right in the heart of it. We defenately come back!

Perfect location right next to the old bazaar and the river - ideal for the restaurants and bars. The staff were incredibly friendly, helpful and lovely and the breakfast was fab. Also the room had a huge balcony which was a great bonus.

Everybody was really friendly. Very central location!

This hotel is in a perfect location, surrounded by bars and restaurants. The old bazaar is a few minutes walk away. The reception staff were lovely and very helpful. Facilities were good because there was a restaurant on site.

Overall we were disappointed with the stay. Initially there was no hot water in the bathroom although this was sorted out quickly when we spoke to reception. There was heavy rain and the ceiling leaked quite badly which meant that we had to put bins and towels underneath and we could hear the water dripping throughout the night. When we reported it, it was clear that the hotel knew about this issue and there were signs on the ceiling of a previous leak. In the morning we were told that due to the rain it was not a buffet breakfast but we could order from the breakfast menu. There was no English menu so we couldn't read it. Reviews suggest that breakfast is often from the menu rather than a buffet as suggested in the pictures. There was also no mini bar, just an empty fridge which differed from the pictures.

Checked-in here on short notice. Comfortable and clean room, lovely staff, nice breakfast (from menu). Ideally situated in the city center.

Very comfortable and beautiful hotel with a very good location. And above all, very nice and service minded staff. I can highly recommend.

The hotel is located in the very center of the town and on the bazar' street enter. Parking is hotel front. Room was large enough with a nice balcon and it was clean. Price was fair. I arrived late at night (3 am) but I had no problems at all thanks to kindness of the staff who waited me. Breakfast included at the ground level.

In my room I could hear some noise from the road down below. Nothing to complain for, but something to be improved for a better stay.

The kitchen provides coffee early morning! The staff are always courteous and friendly. The breakfast omelet is excellent. Room (balcony) room is spacious and clean. The location is in the center of the little village area which allows one to walk.

small but comfy room with nice view of old town from the window and a nice breakfast!

Awesome location, right in the centre of the city.

The wifi

Very friendly team and lovely place. We had a warm welcome and the room was good. We liked the restaurant downstairs and our children enjoyed the playgarden (and the sweets!!!). The breakfast was very good, we could choose ourselves and the children had pancakes with nutella. In the room was a jacuzzi.

Supermarket, takeaway foods and gym are all within 5min walk. The hotel is close to the main entertainment area with bars and restaurants. Staff are friendly and breakfast is great. Room has AC and fridge.

Summer most diaspora returns for their annual posturing session. The surrounding area is quite busy and noisy. Traffic also swells which adds to the time it takes to go anywhere.

Location is great, just where it all happens. Staff was very kind and smiling, abd even made a great tasty pizza at a very late hour when I arrived. Room was Clea and bed was comfortable. Simple. The location is great since it's 10 meters from the ongoing street if bars which is amazing during night time (mostly young, but for an older crowd it happens as well at the other end). It's really great place. The history of this city is amazing, during the war it suffered so much. It's great to see the city recover and in such a great way.

All good- Great value for money

It's rare that I give a straight 10 but this place definitely deserves it. The best place I have visited in Kosovo. Located in the center of the old town in a restored building which looks like a traditional building it offers all comfort and amenities you expect from a good hotel. The pictures in the description are not exaggerated! It's really so lovely. Large balcony with electricity outlet convinced me to stay longer and use the terrace as home office which worked well because the internet speed is very good. High End restaurant on the first floor and Pâtisserie (Café) and restaurant on the ground floor with outside area and big TV screens (for Soccer and Olympics if you like). On request they arranged free parking for my car, too. My personal recommendation: don't look furhter, when this place is available!

The staff were pleasant and cordial. The room was spacious withy lovely balcony; a shame the weather was a bit cold for more use. Prices were fair and coffee perhaps the best of the establishments in the area.

The shower didn't have warm water some evenings. Perhaps not such a big issue during the summer but mattered during autumn when it got a little chilly