Very clean and stylish hotel and helpful staff. Room was a high standard and bed comfy.

The area. Main pool looked out onto a scruffy hillside car park. Nowhere really to go for a walk. I’m not a fan of the constant rock music personally but i understand it is part of the brand

10/10. Everything was amazing. They did everything in their power to help make the stay great.

El hotel en si es muy bonito...todos los detalles ..la limpieza ect

El servicio...pagas un 5 estrellas pero no tiene un servicio 5 estrellas...poco personal en restaurante..El El bar piscina..hay que esperar muchísimo para que atiendan...

el personal de recepción, en concreto Byron, encantador. El desayuno espectacular. La sala teensclub.

horario de las piscinas, solo para extranjeros.-

Amabilitatea personalului,în special Alexandru de la recepție și Alexa de la restaurant. Curățenia,meniul variat la micul dejun și facilitățile oferite la piscine.

Nu am nimic de reproșat

Everything food service staff very professional

Nothing

Gutes Frühstück, schöne Zimmer, gute Lage

Die Musik war zu laut

La decoración, la música, las piscinas, el spa, los restaurantes, los espectáculos, el personal

Está un poco aislado

Situation Personnel très aimable et disponible Le bar the sixteen avec la vue panoramique sur La Gomera. Les ambiances dans les piscines.

Le café au petit déjeuner mais bon ça n’as pas ruiné le séjour

De prachtige kamer, goede schoonmaak, gedreven vriendelijk personeel. alles klopte,het was gewoon af.

Best prijzig. Verschillende restaurants waren ook te prijzig dan wat je ervoor krijgt.

Хороший завтрак, отличные большие бассейны, приятный персонал на ресепшен

Расположение оставляет желать лучшего, далеко от общественной жизни, неудобная планировка комнат, отсутствие отельных принадлежностей для гигиены( ватные диски, зубные щетки и тд),а так же ужасный лаунж бар на 16 этаже с очень плохими коктейлями и невежливым, не говорящим по английски и непрофессиональным персоналом.

Alles

Nichts

Le buffet du petit déjeuner était somptueux, les heures d’accessibilité était très confortable

La musique dans le hall d’entrée était vraiment dérangeante, le son était très élevé.

Nagyszerű elrendezés, csodalatos kert, változatos közösségi terek, minőségi és gazdag reggeli. Segítőkész személyzet.

Nincs

Buffet superior a cualquier otro hotel, habitación muy bonita,buena onda en todo el hotel y zona de piscinas tranquila

Colchón un pelin blando

Everything

Not a lot of things ie shops

Comida excelente, instalaciones excelentes

excellent facilites: great breakfast buffet. Lots of high quality restaurants Very relaxing stay Loved the music and energy of the resort Rooms were spacious and clean Good location - lots of good hiking spots nearby with smaller quieter beaches

An airport shuttle would be useful Better transport links to main tourist beaches would also be helpful

Hotel perfetto solo fuori mano

Tutto bene

From the moment you set foot in the hotel you were made welcome.Checking in was fast .Breakfast was excellent,We loved the music at night

Nothing

Great choice for everyone nationally

Nothing

Hotel muy animado, música y buen rollo por donde vayas. Animación para los niños excelente, muy atentas en especial Daphne y Sire. Desayuno impresionante.

Precio algo algo en las consumiciones del bar. 6,50 una cerveza.

Beautiful hotel, breakfast was well catered for something for everyone, spotless clean

Not much to say it was lovely just far away from main area’s

Las Vegas feel…. Breakfast amazing…. Good pools….. Good access….

Wildly expensive drinks and choice….. check in extremely time consuming and slow…. Sometime difficult to communicate with staff due to lack of English speaking… starting to look a little shabby in places….

Live music at the pool side

The music in the hotel lobby too loud.

colazione ottima piscina ottima

la pulizia delle camere era un po approssimativa

I liked everything! From the room and friendliness of the staff to The organization of the breakfast and dinner. The pool area too, especially for children.

We couldn’t book any of the restaurants - always fully booked. I didn’t like the pool bar of the big pool downstairs I think it bc was Laggon. Super messy and disorganized in comparison to other bars/areas. The music in the lobby was sometimes too loud.

Lovely room, great view, excellent choice and quality at breakfast

Noisy - club music from roof top bar at night and beach bar Dj all day. ( probably my fault did not do enough research !) Terrible check in - had to wait 20 mins with no info from wandering staff and no queuing system so people pushed in. Checkin very long process with upselling of more products and upgrades and all done very slowly and inefficiently using an iPad ( with unclear instructions) when they already had my address etc

The drinks and pool were nice.

The staff are extremely rude. The location is terrible - you are nowhere near Costa Adeje centre. One member of staff in particular “Oscar” a bell boy was extremely rude to me on my final morning, funnily enough after I had checked out… it was if we’ve got your money now and your stay is over so screw you! I spent the guts of 10,000 euro here as we rented the gold suite and extended our stay numerous times. Very very unhappy with the staff here particularly this bell boy “Oscar” The beds are TERRIBLE… I left needing seen by a doctor for back pains. For the money I paid and it being a gold suite I expected A LOT better!

Clean, room was lovely, adults only pool was fabulous

Too many children, especially running around in the bar areas, also with no tops on. Not what I expect to see in a 5* report. Children allowed to scream, shout, and cry loudly next to our room. Parents not doing anything

Frühstücksbuffet außergewöhnlich umfangreich, für jeden etwas dabei, vegan, vegetarisch, ... Musik begleitet dich immer aber in einer sehr angenehmen Lautstärke Live Musik ist toll Kinderfreundlich