朝食も美味しく頂きました。フロントスタッフの方も良かったです。お部屋も綺麗に清掃されていました。ロケーションは最高です。 ゆったり過ごせたので良かったです。

スパ、大浴場の料金は高いと思いました。 せめて1000円で入れたら良いかなと思いました。

Staff are very accomodating - A for effort but sometimes outcome not the desired one but lets out thst with the language issues

A more available concierge - most of the the time the one that helped us were tge team of the bell captain and they are really not trained for thst

Breakfast was good, location superb view

very small room, especially the restroom

I feel over charged. The room is very small hard to move around and bad scum smell especially in the restroom, but it was very expensive.

very convenient location.

Staff excellent, bfast good views amazing

None

The breakfast was great and a lot of options. Loved the Hokkaido ice cream flavors each morning. Location is very very convenient. Staff was very helpful and greeted every time we entered or left the lobby. The room was very spacious, cozy, and a lot of amazing toiletries that bringing any is not necessary.

Only wished they had a gym or facility to work out in. But it's really not that big of a deal.

breakfast and location

too small and a bit old

super convenient location, easy to find dining places, shopping etc. my room has a fantastic view

a bit pricy. but affordable.

Location is very convenient with shopping and train station directly below hotel. Ski bus also stops at hotel. Bed is comfortable and breakfast is delicious.

Room decor is quite dated, especially the toilet and no smart TV

excellent location

the rooms are a bit old

Prime location and easy access

Flushing problem of the toilet in our room happened several times.

spa , breakfast and location

no gym

staff was friendly and attentive. Views were great.

room was small

There was no cocktail bar even after advertising the rooftop bar it is a restaurant and is sitting with the breakfast buffet. Also there is no fitness facilities for exercise

Good location above JR station, some staff were helpful, nice spa area.

Location is exceptional and restaurant is great. View from the room is awesome as well! Highly recommended.

the view from our room is spectacular and the hotel is accessible from the underground walkway and very close to the train station and subway. Staff were very helpful in finding my lost bag.

we need to wait around 20 minutes for our breakfast buffet at around 9am

great location, lovely breakfast, fantastic city view, I miss this place already it has given us a unforgettable experience, the spa is a place we would visit every night also

cleaning, we found in the room refrigerator has two bottles not belong to us…