Convenient location

Room grabbing a little bit bigger. But it is OK since we were there for just one night.

今回はエスコートが感じよく親切だった。昨年と違い、ブースができていて最初わからなかった。

値段高すぎ。課金のタイミングがわからないのが難点のため、到着時精算と念をおしてメールしておいたが、いまのところ二重清算になっていないかどうか不明。

We were not allowed to enter from the Terminal gate and have to wait outside for more than 2 hours and end up paying $200 to Novotel for few hours before we boarded our next flights

We were not allowed to enter from the Terminal gate and have to wait outside for more than 2 hours and end up paying $200 to Novotel for few hours before we boarded our next flights

Clean, bed was super comfy

The price is quite high, difficult to find. I had to rely on their map and other people's feedback on Google reviews. The staff outside the airport didn't make it easy for me to find the front desk, they also didn't pick up my calls when I needed someone to get me.

Room was clean, breakfast was fine. The benefit of being in the airport wasn't as much of a benefit.

We were flying international the next morning and arrived to airport by car. The day prior the hotel asked for my arrival information. I told them we were arriving by car. They didn't reply on HOW to get into the airport, which you can't access unless within a certain number of hours of your flight. We waited at door 8 and had to have the security guards call the hotel in order to come pick us up which took 30 minutes. We asked additional questions like how this could have been resolved and sped up to the hotel staff while checking in, they mentioned several ways which weren't options because of how we arrived. Apparently next to door 8 there is a lounge with a phone to call the hotel. You will have to be escorted through the airport, including after checkout. They had to change our reservation to the domestics side because we couldn't go through international customs until 5 hours prior to our flight.

Staff were very kind and welcoming! They made sure I was comfortable. The breakfast was delicious also.

It can be a bit difficult to locate the hotel. After collecting your bags and moving through customs, one has to turn right in the large hallway and not exit the airport. There isn’t much signage to let you know where to find the hotel, I just happened to ask one of the hotel staff members by accident and was guided to the hotel.

we must thank Mr. Nawab Shah the airport supervisor for his help and courtesy. He went out of his way to help us. We were finding it difficult to navigate to the entry point of the hotel by ourselves. It was extremely good of him to escort us from his help desk located on the ground floor near the transit passenger entry point to the hotel room on the fifth level making things smooth and easy. The other staff members need to be thanked too. Thank you

all was as expected - maybe the entry could be made more convenient

I could sleep and take a shower somewhere, what wasn't a bench at the terminal. And the breakfast was tasty.

Welllll, aside of the quite poor value for money thing (no windows, stale air in the room, feels like a cave, leftovers on the floor), I was initially about 10% overcharged by the staff. I paid by card, and even there I thought it is more than I expected, but at first I thought I didn't remember the price correctly or there was something missing that I didn't calculate in. Well what I didn't calculate in was, that the staff without asking me converted the rupees to euros as an "extra service" (lol)q according to their in house conversion rate, which is approximately 10% lower than the actual one according to the RBI. So they made me pay 189 € instead of 173 €. I always pay by card abroad, and let my own bank convert it (and eventually charge for it). On the bill it even says "This currency conversion service is offered by the merchant's service provider. I confirm that I have been offered a choice of currencies (...)". This choice was ofc never offered. When I went back to correct the "mistake", the guy at first told me it was because of the tax (it wasn't, it doesn't even make sense, since he calculated with the same amount of rupees as was on the bill/in the booking), then that he couldn't correct it, as the payment was already booked. After insisting on it, miraculously he could void the transaction (with about 2 clicks)... I mean I'm sure noone would stay here if they didn't have some long layovers and no visas, but double-check how much (and in which currency) you're paying.