Friendly staff. The staff member Stephen went out of his way to be accommodating and helpful. Convenient for the airport. Comfortable bed.

Staff were very friendly and helpful

The coffee

Easy going friendly staff did all they could to make our stay enjoyable.

The lift was very slow and bounced around when starting.

Staff were very accommodating, food was superb, location was great for us. We were so impressed we have booked again for next year!

Bathroom could do with a little bit of updating

Staff and food were lovely

Room was so different from online version.

The room

The breakfast was good and the receptionist in the morning was very nice, I didn't get her name. The location is good.

A disappointing stay! first, we were giving a room facing the main street, it was extremely noisy from about 6am onwards. We stayed on a Tues night, not very many people staying there, maybe think about giving the quiet rooms first, or at least asking the guest if they want a quiet room. The staff at breakfast were grumpy and not very attentive. I asked one to fill up the orange jug which was empty and she said "I will when I get a chance" Then the staff proceeded to drag the chairs around to rearrange the tables - not exactly a relaxing breakfast atmosphere. During my breakfast, I received a call from reception to tell me that I checked out without paying. We hadn't checked out at that time. I spoke with the receptionist, who by the way was very nice, she explained that they have a new booking system. We then went up to the room to relax before checking out and someone just walks in without knocking and asked if we were checking out today. I said we were, she walked out without an apology or anything. Also, the room was cold when we walked in. We turned on the heater but it takes some time to warm up the room. When we went for breakfast the next morning, we turned the heater on again to warm up the room for when we came back but then realised that the heater won't work if you remove the card from the slot.

Friendly staff. Nice rooms. Good food.

not applicable

Expensive, cold, and drab. Food poor.

Warmer, brighter, better value and food quality.

Good location in the centre of town, The Front bar and restaurant had a good menu and was good value. The service was good. The accessible bathroom was good.

the bedrooms and corridors could do with redecorating. Room servicing was ad hoc and disappointing

Staff very effeciend and friendly

All good

The staff was pleased and helpful 😀 nothing

Nothing

From the minute I walked in just felt totally at ease. Martina at the front desk a pleasure to deal with, a credit to the hotel. All the staff friendly and attentive though. Slap bang in the middle of town too, nowhere more than a couple of mins walk and free parking. Spot on....

The shower/shower curtain a bit iffy, other than that it was exactly what you would expect.