Todo el ambiente era acogedor y cómodo y el servicio muy amable y familiar, todo el ambiente limpio, estaba ubicado cerca a los lugares turísticos de la ciudad de cusco, recomendaría a los visitantes como extranjeros y nacionales quedarse en este buen hostal y pasar una de las experiencias geniales.

Con un buen trato familiar y sentirse cómodo en todo momento y la experiencia vivida es lo más resaltable que pude vivir.

atencion cordial 24 horas

Su ubicación, cercanía al centro histórico y hacen aseo todos los días

The staff is very helpful and accommodating.

La habitación estaba muy limpia y el personal era atento

Los colchones ya estaban deformados. El baño siempre olía a cañerias. Y el desayuno no se correspondía para nada con la foto de publicidad del hostal. Se oía mucho las otras habitaciones

La habitaciónes es espaciosa

La puerta del baño puede mejorar

Die Lage war gut für unsere Weiterreise

Die Zimmer waren nicht sehr komfortabel und unser Fenster ging in den Flur, so dass es sehr hellhörig war. Unser Take away war leider unterirdisch, zwei Scheiben richtig trockener Toast mit einer Scheibe angetrockneter Wurst

mmmm no mucho solo lo reservé por el precio pero después modifiqué la reserva y me cambié a otro lugar...

las personas de recepción eran muy despistados, les pedia agua para té, no tenían, azucar, no tenían y en los baños se devolvía todo el mal olor del alcantarillado

La ubicacion es increible, esta a cuadras de la plaza de Armas

La ventilacion de la habitacion no era tan buena

La ubicación.

La cama no era cómoda, el baño tenía mal olor, a pesar de estar visiblemente limpio y había mucho ruido de los demás huéspedes cuando salían temprano (4am). Después de dos meses de viaje, sigo teniendo problemas con la reserva de este hostal. Nunca me había pasado. Requiere más organización.

Muy querido el personal atento. Muy bien ubicado el hotel

La habitación nada que ver con la de las fotos una cama muy malas condiciones

La atención, las habitaciones muy cómodas y limpias y el desayuno tipo buffet, muy rico.

Que no siempre salía agua caliente.

Tamaño del apartamento, vistas a la ciudad

Se podría mejorar la calidad de la ducha

La atención de sus trabajadores, el desayuno, el servicio en general siempre dispuestos a ayudarnos y resolver dudas.

La situación

Olor importante en el baño

La ubicación

El olor en los baños

La ubicacion

Wifi lento

Beds were comfortable and the location was great.

The shower wasn't amazing, and there was a pretty bad smell coming from the drains

I like the staff and location.

I and my family had a lot of troubles with the bathroom. The hot water sometimes didn't work, and once we had to take shower at other hostel because it hadn't water. Also, there's a problem with the sink, and the bathroom always was wet.

Excellent location and price

The location was good and the staff was friendly. They had a laudry service which was handy.

We had no hot water throughout our stay. The sink would get clogged everytime.

Easy to walk to Plaza de Armas.

Small room made it cramped to sleep and get ready for 2 travelers simultaneously.

The staff is super friendly, though knowledge of a bit of english wouldn’t hurt.

Hot water is a bit sparse. Breakfast is very basic.

The wifi was working ok and the location is fantastic. Other than that, there was nothing to like.

This was the worst place I ever stayed in. How this accommodation got its good rating is beyond my imagination. When we arrived, the lady at the reception tried to scam me and my partner into taking a cheaper and smaller room than the one we booked and paid for. After we refused, they tried to do the same to our friends we travelled with. After realizing that we know each other, one of us speaks Spanish and we would not accept a smaller room, they gave up. We then overheard them talking and thinking who they could give the smaller room to - they had probably overbooked. Concerning the room: When they finally gave us the bigger room we paid for, there were no towels. Instead, we found a lot of rubbish under the bed. The smell in the bathroom was overwhelming (like a mixture of sewage and old takeaway) which made showering and brushing our teeth nearly unbearable. We always closed the door immediately, but the smell was so bad (and even got worse over time) that even the room and our clothes smelled like it after a while. Moreover, on one day, there was no water, not even cold water! The bathroom was not that clean, and the floor in the main room was pretty dirty, too. The beds were terrible, I have never seen a mattress sagging so much as the one in our room. Breakfast was interesting. There was papaya and a few empty plates when we arrived (about the middle of breakfast time). Two people from the staff were cooking and watching some telenovela, while the guests were standing next to them waiting for food. Very curious. When they were done with cooking their eggs, they put some plates with cheese and butter out of the fridge for the guests and then left with their eggs. Apart from this, there was a bit of sausage and dry bread. Btw, the bread was dry and hard every single day, and tasted like it was the leftover from at least one day before. The "hot" water for making tea was approximately body temperature (I tried it every day and at different times).

ABSOLUTELY NOTHING

We checked in around 8pm and paid in full by card. We went to the room and tried to take shower and water didn’t come out. We went to talk to the reception and they said there’s no water around that area. We asked for a full refund then she just try to give back only the amount paid before the 5% commission for the card. We had to argue to get the full refund back and she was very rude at the end trying to get rid of us. They wasted our time when they could’ve told us that there’s no water when we were checking in. Terrible service and don’t recommend at all. Don’t stay here if you want to avoid troubles.

big 2 bedroom apt, 3 beds, kitchen, bathroom, and great views, staff was friendly and helpful

it was on a 5th floor and they didn't have heater, it was freezing cold and we had to sleep with our winter outfits