El personal es excepcional! La ubicación muy buena con bus en la puerta que te deja en el centro de la ciudad.

La limpieza deja algo que desear. Creo que hace falta un repaso general y cuidar los detalles.

El desayuno estaba GENIAL. Las habitaciones muy limpias. Las camas muy comodas.

Buen trato al cliente, ponen fáciles las cosas. Limpio, con gimnasio, restaurante, buenos servicios.

Bien el desayuno bien

Carla que le faltaban detalles al baño

Good options for breakfast, people from the desk are very kind.

It's a bit far from downtown, but easy to get by taxi or metro.

- Great place in Madrid that can be reachable by bus/metro in about 40 mins from the city center or 20 minutes by car/uber/taxi. Also fair connection with Airport. - Perfect for a business stay if location is not relevant - Good breakfast - Clean, nice bedrooms

- Most of the staff were kind, but there were exceptions - Far from the city center. If the purpose of the trip is tourism and you consider to go back to the hotel during the same day, it will take you some time to do the whole round trip.

The staff and the core of the business

Clean and nice staff

Clean and nice staff

We loved the balcony view with chair to sit and read. The front desk staff was very helpful with bus lines to get to the city Center and when arranging for a taxi to the airport.

location and clean

dated needs refurb especially the bathrooms

Quiet, good food. Great breakfast., very comfortable beds

Slippery shower over bath⁰

Location was great. It takes about 30 minutes by public transport to reach main Madrid attractions, the airport or main bus/train stations (if you want to take a day trip). Hotel is modern and clean. Room was spacious and comfortable with all amenities. Staff is polite and ready to help. Breakfast had a good variety of food.