The atmosphere and the interesting decor . Not a formulaic corporate style but really reflected the hotel’s history. Nice touch to have the book about the history available in the room Staff were professional and friendly

Apart from a large group of noisy women- there was nothing to dislike !

Room was comfortable and well equipped.

I informed the hotel I have to have a gluten free diet. Although complimentary, a little bit more thought could go into the biscuits etc in the rooms..!! I had confirmation that the menu had plenty of G/F options, it actually came apparent after trying to order my food in the restaurant that there was only one dish that could actually eat, and it’s a good job I like fish!!! One desert doesn’t really cut it either.

central location, excellent staff

being in the annex with poor weather walking across can be challenging

The hotel is a fantastic balance of modern (bathroom as an example) and traditional bedrooms. we stayed in the Jane Austin which was really well presented, with a nice refurbished bathroom. Breakfast had a great selection of full English, eggs Benedict, cereal, fruit etc and the staff were so friendly and welcoming!

A tiny negative was the drink pricing. I would say that it was above average for what we had, however this does keep the hotel and public houses separate so not the end of the world. The bar also closed when we enjoying ourselves so maybe that could remain open later for residents?

Situation, rooms, decor

right on busy roundabout

A lovely old building with lovely decor. Very friendly and welcoming,would definitely stay there again

Having two knee replacements I struggled a bit with the stairs but nothing to major,there wasn’t anything else it’s a lovely building

We liked everything about the hotel. A great location in the town. Staff were extremely well trained and efficient. Food was superb. The dining room is beautiful .

There was nothing to complain about.

Recently refurbished, really well done. Comfy beds, well stocked bathrooms and good shower. Restaurant nice and relaxed atmosphere. Staff all really friendly and helpful. Nothing seemed too much bother. We were in the main building rather than the coach house over the road. Lovely to have the time to relax in the downstairs area.

That we were only there one night!

Great location very friendly helpful staff beautiful room and breakfast was fab

Nothing

friendly and welcoming staff especially the night porter

only criticism would be the stairs especially if your room is on the top floor otherwise faultless

Comfortable room, friendly staff, great breakfast.

Took a while to clear our breakfast pots and get another pot of coffee. No coffee machine in room Hardly any beers available

it was beautiful, unusual and warm and welcoming.

nothing

Good location and nice atmosphere

fantastic location, attention to detail with the decor and finishing touches

N/A

everything! beautiful building , great location, friendly staff - oh and a lovely room

wanted to stay longer!!